Sales Coordinator

Rapha Medical; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical device solutions provider in Malaysia seeks a Sales Coordinator to support customer services, sales, and marketing efforts. The role requires excellent communication skills, experience in sales support, and the ability to manage client relationships effectively. Candidates with a diploma and 2 years of relevant experience are encouraged to apply. The position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• At least 2 years of working experience in the related field.
• Proficient in both Bahasa Malaysia and English, Mandarin is a plus.
• Ability to multitask and work well under pressure.

Responsibilities

• Provide support in customer service, sales, and marketing.
• Manage client quotes, purchase orders, and contracts.
• Assist customers with inquiries and complaints.

Skills

Problem Solving

Communication

Leadership

Time Management

Interpersonal Skills

Education

Diploma or Higher Diploma

Tools

MS Office

MS Excel

Job description

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Provide key support in customer support services, sales and marketing and group services

Generate and follow up on standard client quotes, purchaser orders and contract

Provide operation support to customers

Assist to correspond to customers’ enquiries

Interact professionally with all levels of management, staff and business associates

To handle complaints with calmness, provide appropriate solutions & alternatives within the time limits and do follow up to ensure resolution.

To keep track on stock and liaise with IT department on e-commerce activities

Develop positive relationships and effective lines of communication with all functions.

Provide clinical applications & operation support to customers

To undertakes other important duties and entrusted responsibilities that may arise due to contingencies of work when required by the company

Requirements

Candidate must possess at least a Diploma, Advanced/Higher Diploma, or a related field.

Exceptional leadership and time, task, and resource management skills.

Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

Proficiency with computers, especially MS Office and MS Excel.

Good command of language (both spoken & written) in Bahasa Malaysia and English and Mandarin will be added advantage

Able to do multitask and to work well under pressure.

Ability to plan and keep track of multiple projects and deadlines.

Willingness to continue building skills through educational opportunities

At least 2 year(s) of working experience in the related field is required for this position

Preferably executive with experience in Sales Administrative/Support or equivalent

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a sales coordinator? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Do you have customer service experience? Do you have previous invoicing experience?

Rapha Medical is an integrated medical device solutions provider that is based in Malaysia. Rapha Medical works together with various multinational healthcare corporations and aims to provide effective healthcare solutions. We are involved in the sales, distribution, logistics and marketing of healthcare products in Malaysia.

Rapha Medical has sales and distribution coverage throughout Malaysia. Among the areas that Rapha Medical is able to cover are Cardiovascular Health, Respiratory Care, Gastrointestinal Health, Paediatrics, Intensive Care, Rehabilitation, General Medicine, Surgery, Diagnostic Imaging, Infection Control, CSSD, Orthopaedics, Radiology, Obstetrics and Gynaecology.

Rapha Medical is an integrated medical device solutions provider that is based in Malaysia. Rapha Medical works together with various multinational healthcare corporations and aims to provide effective healthcare solutions. We are involved in the sales, distribution, logistics and marketing of healthcare products in Malaysia.

Rapha Medical has sales and distribution coverage throughout Malaysia. Among the areas that Rapha Medical is able to cover are Cardiovascular Health, Respiratory Care, Gastrointestinal Health, Paediatrics, Intensive Care, Rehabilitation, General Medicine, Surgery, Diagnostic Imaging, Infection Control, CSSD, Orthopaedics, Radiology, Obstetrics and Gynaecology.

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