Sales Coordinator

ALC Platform; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

Une entreprise dynamique recherche un support client pour gérer les renouvellements de polices d'assurance et garantir une assistance de haute qualité aux clients. Les candidats fraîchement diplômés sont les bienvenus, et les compétences en service client seront un atout. Ce rôle offre un environnement de travail amical avec des possibilités de développement professionnel et des avantages médicaux.

Benefits

Employer EPF contribution & SOCSO

Medical Benefits

Professional Development Opportunities

Friendly Working Environment

5 Working Days

Qualifications

• Expérience en assurance générale, service client ou rôles administratifs souhaitée.
• Bonnes compétences en communication en anglais et en bahasa malais.
• La capacité de travailler de manière autonome et de gérer plusieurs priorités.

Responsibilities

• Gérer le renouvellement des polices d'assurance et suivre les dates d'expiration.
• Préparer et mettre à jour les rapports pour surveiller les renouvellements et l'état des paiements.
• Répondre aux demandes des clients et assurer une assistance liée aux polices.

Skills

Communication

Interpersonal Skills

Organizational Skills

Education

Fresh Graduate

Tools

Microsoft Excel

Job description

Fewer than 10 applicants. Your chances are good!

• Fresh Graduate are welcome to apply
• Experienced in general insurance, customer service or administrative roles is an added advantage.
• Basic skills in Microsoft Offices, especially in Microsoft Excel.
• Able to speak and read in English and Bahasa Malaysia; proficiency in Mandarin will be an added advantage
• Good communication and interpersonal skills.
• Able to work independently, stay organized and manage multiple priorities.
• Handle general insurance policy renewals by tracking expiry dates and sending timely reminders to customers.
• Follow up with customers to ensure premium payments are made on time and maintain accurate payment records.
• Prepare and update reports to monitor renewals, payment status, and customer data.
• Respond to customer inquiries, provide policy-related assistance, and ensure a high standard of service.
• Coordinate with insurance providers and internal teams to ensure accurate and timely policy processing.
• Employer EPF contribution & SOCSO
• Monday - Friday (9.00am - 5.00pm)
• Medical Benefits
• Professional Development Opportunities
• Friendly Working Environment

Additional Benefits

• 5 Working Days

Customer Service Support Data Entry

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