Sales Coordinator

Sunrise Paper (M) Sdn Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job description

Job Responsibilities:

1. Interact with customers to provide response to enquiries about products and services

2. Paperwork such as Quotations, Stocklist, Processing customer orders and complete activations in an accurate and timely manner

3. Monitor delivery timeliness and assurance of delivery note upon delivery

4. Preparing dockets to production (issue of job sheet, packing, label, etc)

5. Feedback and update Sales Team on customer’ requirement and delivery status

6. Ensure all records and documents are documented as per ISO 9001 requirements

7. Assist, review and issue Job Order (by telephone or email)

8. Co-ordinate orders to and from respective departments

9. Monitor Finished Goods inventories

10. Arrange customer’s delivery to be on time

11. Liaise with customers for sales enquiries, collections, P.O., deliveries and others

12. Assist in handling customer complaints to maintain rapport in order to provide excellent service at all times

13. Consult and help Sales Coordinator / Sales Clerk whenever there is a problem

14. Other functions as and when instructed by immediate superior or above authority.