Sales Consultant, PFi

RHB Bank Berhad (Singapore); Siput River; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join a leading bank as a Sales Executive, driving sales of Personal Financing-i products while ensuring exceptional customer service. This role focuses on achieving sales targets through effective engagement with new customers, complemented by compliance with bank standards and policies. Ideal candidates should possess a degree, with a strong sales orientation and ability to connect with the community.

Qualifications

• 1 year of experience in sales and customer service related field.
• Relevant licenses for the portfolio required.
• Strong selling and negotiation skills needed.

Responsibilities

• Solicit and promote sales of Personal Financing-i products.
• Deliver superior customer experience and achieve sales targets.
• Ensure compliance with bank policies and maintain sales centre standards.

Skills

Sales

Negotiation

Interpersonal Skills

Customer Service

Education

Bachelor Degree - Any related field

Job description

• Solicit and promote sales of Personal Financing-i (PF-i) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities:

Sales
• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products