Sales Consultant PF - Southern

RHB Banking Group; Johor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to drive sales of Personal Financing products. In this role, you will be responsible for soliciting and promoting sales, achieving individual targets, and ensuring a high standard of customer service. This position offers the opportunity to work in a dynamic environment where your sales skills and customer engagement will directly contribute to the success of the team. If you have a winning attitude and a passion for delivering results, this is the perfect opportunity to make a significant impact in the banking sector.

Qualifications

• Bachelor's degree in any related field required.
• 1 year of experience in sales and customer service is essential.

Responsibilities

• Promote sales of Personal Financing products to achieve KPIs.
• Deliver superior customer experience and ensure compliance with bank policies.

Skills

Sales Skills

Negotiation Skills

Interpersonal Skills

Customer Service

Communication Skills

Motivation

Initiative

Education

Bachelor Degree in any related field

Tools

Basic Computer Skills

Job description

Primary Objective

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs. Deliver superior customer experience.

Key Responsibilities

Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards the achievement of Group targets.
• Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments, carry out sales call visits where necessary, prospecting, and early engagement with new to bank customers.
• Cross-sell other retail banking products such as ASB, PF-i, Credit cards, etc.

Customer Service

• Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure compliance with the policies and procedures set by the Bank.
• Protect the image and brand of the Bank.

Operations

• Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Highly motivated, winning attitude, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable with engaging people, prefers doing sales, and takes personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service-oriented.
• Demonstrate initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment.
• Ability to relate and connect to the local community.
• Good communication skills.
• Basic understanding of finance and banking products.
• Basic computer skills.