Sales Consultant, PF-i

RHB Banking Group; Kelantan; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated sales professional to drive the promotion of Personal Financing Islami products. In this dynamic role, you will engage with customers, achieve sales targets, and ensure compliance with banking standards. The ideal candidate will possess strong sales and negotiation skills, a winning attitude, and the ability to connect with the local community. Join a forward-thinking organization where your contributions will make a significant impact on customer satisfaction and business growth. If you're passionate about sales and customer service, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree in any related field is required.
• 1 year of experience in sales and customer service.

Responsibilities

• Solicit and promote sales of Personal Financing Islami products.
• Ensure high standards of customer experience and compliance.

Skills

Sales Skills

Negotiation Skills

Customer Service Skills

Interpersonal Skills

Communication Skills

Initiative and Perseverance

Education

Bachelor Degree in any related field

Tools

Basic Computer Skills

Job description

Primary Objective

• Solicit and promote sales of Personal Financing Islami (PF-i) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriented
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills