Sales Consultant, PF

RHB Banking Group; Perak; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to promote Personal Financing products and deliver exceptional customer service. This role involves achieving individual sales targets, engaging with new customers, and ensuring compliance with bank policies. The ideal candidate will possess strong sales and negotiation skills, a Bachelor’s degree in a related field, and the ability to connect with the local community. Join this forward-thinking organization and contribute to its success while enhancing your career in the banking sector.

Qualifications

• At least 1 year of experience in sales and customer service.
• Motivated, success-driven, and capable of working independently.

Responsibilities

• Solicit and promote sales of Personal Financing products.
• Ensure high standards of customer experience aligned with bank standards.

Skills

Sales Skills

Negotiation Skills

Interpersonal Skills

Communication Skills

Basic Computer Skills

Education

Bachelor Degree in related fields

Job description

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Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver a superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute to Group targets
• Prepare and execute sales plans for prospective customers, utilizing internal marketing and self-generated leads
• Set appointments, conduct sales calls, prospect, and engage with new-to-bank customers
• Cross-sell other retail banking products such as ASB, PF-i, Credit cards, etc.

Customer Service

• Ensure high standards of customer experience aligned with bank standards

Compliance

• Ensure adherence to bank policies and procedures
• Protect the bank's image and brand

Operations

• Maintain the physical sales center or hub in line with quality standards

Requirements

• Bachelor Degree in related fields
• At least 1 year of experience in sales and customer service
• Relevant licenses for the portfolio
• Motivated, success-driven, self-initiated, capable of working independently
• Strong sales, negotiation, and interpersonal skills
• Excellent communication skills and ability to connect with the local community
• Basic understanding of finance and banking products
• Proficient in basic computer skills