Sales Consultant, PF

RHB Banking Group; Johor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading banking group seeks motivated sales professionals to drive Personal Financing products in Johor. Candidates will be responsible for soliciting sales, ensuring compliance, and delivering exceptional customer service. Ideal applicants have a Bachelor's degree, sales experience, and a passion for achieving results in a fast-paced environment.

Qualifications

• At least 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio required.
• Basic understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of PF products to achieve business KPIs.
• Ensure high standard of customer experience.
• Ensure compliance with bank policies and maintain sales center’s standards.

Skills

Sales

Negotiation

Interpersonal Skills

Customer Service

Communication

Education

Bachelor Degree - Any related field(s)

Job description

Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
• Deliver superior customer experience
  
  

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
  
  

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank
  
  

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank
  
  

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
  
  

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills