Sales Consultant Personal Financing - Muar Branch

RHB Banking Group; Muar; On-site; MYR 30,000 - 50,000; Full time

Job summary

A banking institution in Johor, Malaysia is looking for an enthusiastic sales professional to promote Personal Financing products. The successful candidate will achieve individual sales targets and ensure high standards of customer service. Applicants should hold a Bachelor's Degree and have at least 1 year of experience in sales and customer service. Strong communication, negotiation skills, and a motivated attitude are essential.

Qualifications

• 1 year of experience in sales and customer service related field.
• Relevant licenses for the portfolio are necessary.
• Comfortable with engaging people and taking responsibility for delivering results.

Responsibilities

• Solicit and promote sales of Personal Financing products.
• Achieve individual sales targets and contribute to Group targets.
• Ensure high standards of customer experience.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Communication skills

Motivation

Education

Bachelor's Degree in any related field

Job description

Key Responsibilities

Sales

• Solicit and promote sales of Personal Financing products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposits etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills