Sales Consultant Personal Financing Islamic - Kampar Branch

RHB Bank; Kampar; On-site; MYR 36,000 - 60,000; Full time

Job summary

A leading bank in Malaysia is seeking a Sales Consultant to drive sales of Islamic Personal Financing products. The role focuses on achieving business KPIs while delivering exceptional customer service. Ideal candidates should possess strong selling and negotiation skills, complemented by a relevant Bachelor's degree and a minimum of one year in sales or customer service.

Qualifications

• 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Ability to connect with the local community.

Responsibilities

• Solicit and promote sales of Islamic Personal Financing products.
• Prepare and execute sales plans for prospective customers.
• Ensure high standards of customer experience.

Skills

Strong selling skills

Negotiation skills

Interpersonal skills

Customer service orientation

Education

Bachelor Degree in related field

Job description

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• Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities:

Sales
• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

Bachelor Degree - Any related field(s).

1 year of experience in sales and customer service related field

Have the relevant licenses for the portfolio

Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision

Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results

Strong selling and negotiation skills

Strong interpersonal skills and service oriental

Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment

Ability to relate and connect to local community

Basic understanding of finance and banking products

Basic computer skills

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a sales consultant? Do you have experience in a sales role? Do you have customer service experience?

Banking & Financial Services More than 10,000 employees

The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia. The Group’s core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business and Group Insurance.

Group Wholesale Banking comprises Corporate Banking, Investment Banking, Client Coverage, Group Treasury & Global Markets, Asset Management and Private Equity. All the seven business pillars are offered through the Group’s main subsidiaries, RHB Investment Bank Berhad, RHB Islamic Bank Berhad and RHB Insurance Berhad, while its asset management and unit trust businesses are undertaken by RHB Asset Management Sdn. Bhd. and RHB Islamic International Asset Management Berhad.

The Group’s regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR and Myanmar. It is RHB Banking Group’s aspiration to continue to deliver superior customer experience and shareholder value; and to be recognised as a Leading Multinational Financial Services Group.

The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia. The Group’s core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business and Group Insurance.

Group Wholesale Banking comprises Corporate Banking, Investment Banking, Client Coverage, Group Treasury & Global Markets, Asset Management and Private Equity. All the seven business pillars are offered through the Group’s main subsidiaries, RHB Investment Bank Berhad, RHB Islamic Bank Berhad and RHB Insurance Berhad, while its asset management and unit trust businesses are undertaken by RHB Asset Management Sdn. Bhd. and RHB Islamic International Asset Management Berhad.

The Group’s regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR and Myanmar. It is RHB Banking Group’s aspiration to continue to deliver superior customer experience and shareholder value; and to be recognised as a Leading Multinational Financial Services Group.

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