Sales Consultant/Executive/Assistant

TSL Jewellery; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading jewellery boutique in Kuala Lumpur is seeking a passionate sales consultant to provide exceptional customer service and drive sales of luxury products. The ideal candidate will have experience in retail and possess excellent communication skills, with a focus on building relationships with customers in a fast-paced environment. Join a respected company with a commitment to quality and innovation in jewellery design.

Qualifications

• 1 to 3 years in retail or luxury retail.
• Good communication skills.
• Ability to speak Mandarin; Cantonese is a plus.

Responsibilities

• Provide exceptional customer service and drive sales.
• Maintain product displays and manage inventory.
• Follow standard operating procedures for efficiency.

Skills

Customer Service

Sales Strategies

Interpersonal Skills

Education

Experience in Retail/Luxury Retail

Job description

We are seeking a passionate and dynamic individual to join us. This position entails providing exceptional customer service, driving sales in our upscale jewellry boutique and showcase the exquisite collection of luxury jewellry with enthusiasm and expertise, highlighting unique features and craftsmanship. The ideal candidate possesses a deep appreciation for luxury jewellry, possesses excellent communication skills, and thrives in a fast-paced, client-focused environment.

- Use effective sales strategies to exceed individual and boutique sales targets and provide accurate product information and highlight unique selling points to customers.

Customer Service:

- Maintain regular contact with potential customers, offer after-sales service, and build a strong customer network.

- Handle inquiries, collect feedback, and report to supervisors.

- Maintain a professional and polite demeanor, offer assistance, and focus on customer needs.

- Exceptional interpersonal skills with a genuine passion for delivering outstanding customer service.

Products Handling:

- Build product knowledge, display products, and manage inventory.

- Strong ability to assess customer needs and preferences to the products.

- Understanding and application of techniques and principles aimed at efficiently managing, storing, transporting, and distributing products.

-Maintain boutique cleanliness and proper product displays.

Operation:

- Follow standard operating procedures for efficiency.

- Ensure accurate record-keeping and documentation.

- Manage stock in and out records, sales transactions, daily balances, and inventory counts.

- Stay updated on company information and comply with security guidelines.

- Assist with cash register and POS system operations (if applicable).

Teamwork:

- Support colleagues, promote cooperation, and communicate effectively within the team.

- Acts of kindness and assistance contribute to a positive team culture.

- Participate in briefings and provide feedback to improve boutique operations efficiency.

Our branch’s location:

-Selangor

-Penang

Requirements: -

- 1 to 3 Years in retail / luxury retail / fashion brand or any sales related background

- Pleasant and good grooming skills

- Teamwork in spirit and proactive attitude

- Motivated & Sales Driven

- Good communication & Interpersonal skills

- Can read & speak in Mandarin ( Cantonese languages would be a plus )

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

How many years' experience do you have as an executive assistant? Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as a sales consultant? What's your expected monthly basic salary? Do you have experience in a sales role? Do you have customer service experience? Which of the following languages are you fluent in?

Luxury & Designer Goods Retail 11-50 employees

We are a wholly owned subsidiary of Tse Sui Luen Jewellery (International) Limited, a leading jewellery group in Asia, principally engaged in jewellery design, retailing, export and manufacturing. Founded in 1971, TSL was listed on The Stock Exchange of Hong Kong Limited in 1987.

The Group operates over 400 jewellery boutiques spanning across major cities in Asia, including Beijing, Shanghai, Guangzhou, Macau, Hong Kong and Kuala Lumpur. The Group exquisite craftsmanship and attention to details are the hallmarks of high-quality products, and is committed to offering timelessly fashionable jewellery by taking an innovative approach in product design. Its deeply embedded service culture has received extensive market recognition, winning nearly 50 service awards since 2000.

With the long term expansion plan in Malaysia, we humbly invite highly motivated & passionate, service oriented and performance driven individuals to join our family.

We are a wholly owned subsidiary of Tse Sui Luen Jewellery (International) Limited, a leading jewellery group in Asia, principally engaged in jewellery design, retailing, export and manufacturing. Founded in 1971, TSL was listed on The Stock Exchange of Hong Kong Limited in 1987.

The Group operates over 400 jewellery boutiques spanning across major cities in Asia, including Beijing, Shanghai, Guangzhou, Macau, Hong Kong and Kuala Lumpur. The Group exquisite craftsmanship and attention to details are the hallmarks of high-quality products, and is committed to offering timelessly fashionable jewellery by taking an innovative approach in product design. Its deeply embedded service culture has received extensive market recognition, winning nearly 50 service awards since 2000.

With the long term expansion plan in Malaysia, we humbly invite highly motivated & passionate, service oriented and performance driven individuals to join our family.

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