Sales Consultant - Automotive (EV)

Sunway Trading & Manufacturing; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is looking for a proactive Sales Executive to manage lead generation and customer relations. The ideal candidate will be responsible for building a high-volume sales pipeline, ensuring customer satisfaction, and supporting business development efforts through effective engagement and follow-up. This role requires a dynamic individual who can contribute to the sales team's performance and compliance with standards.

Qualifications

• Proficient in sales management and customer engagement processes.
• Experience with CRM systems is beneficial.
• Strong ability to generate leads and convert them into sales.

Responsibilities

• Generate leads and build a strong sales pipeline.
• Manage customer engagement and follow up on interactions.
• Ensure compliance with sales processes and regulations.

Skills

Sales Management

Customer Relationship Management

Lead Generation

Business Development

Compliance

Job description

• Lead Generation & Sales Conversion: Proactively generate and manage a high volume of leads to build a strong sales pipeline. Convert leads into sales efficiently to achieve targets, leveraging referrals and other prospecting methods.
• Customer Engagement & Relationship Management: Accurately collect and manage customer information to support CRM initiatives, ensuring loyalty and repeat business. Maintain systematic records using the Sales Funnel system and report daily to the Sales Manager.
• Follow-Up & Customer Support: Ensure diligent follow-up on customer interactions, including showroom visits, test drives, offers, and post-sale check-ins (e.g., 3-month and 6-month follow-ups), to enhance customer satisfaction.
• Sales Process & Compliance: Manage contracts, financial documentation, and sales records to ensure smooth transactions. Assist customers with trade-ins and financing applications while ensuring compliance with sales policies, regulations, and safety standards.
• Product & Market Readiness: Maintain demo and fleet cars in optimal condition for test drives and marketing purposes. Prepare vehicles for delivery and oversee post-sale follow-ups.
• Business Development & Market Expansion: Support efforts to identify new business opportunities and expand market presence through showroom duties, events, and roadshows.
• Collaboration & Performance Improvement: Work closely with stakeholders and the team to identify challenges, optimize processes, and drive sales performance.
• Other Duties: Perform additional responsibilities as assigned by management in a professional and efficient manner.