Sales Consultant / Assistant Sales Mgr, PF (Klang Valley)

RHB Bank; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in financial services is seeking motivated sales consultants to enhance their Personal Financing offerings. In this dynamic role, you will be responsible for driving sales, ensuring compliance, and delivering exceptional customer service. The ideal candidate will possess strong negotiation skills and a proven track record in sales, with the ability to connect with the local community. Join a team that values initiative and a winning attitude, and contribute to the success of a leading financial institution in Malaysia.

Qualifications

• Minimum CGPA of 2.8 required for Diploma or Degree.
• Strong selling and negotiation skills with at least 1 year of experience.

Responsibilities

• Promote sales of Personal Financing products and achieve sales targets.
• Ensure high customer service standards and compliance with bank policies.

Skills

Sales Skills

Negotiation Skills

Customer Service

Interpersonal Skills

Basic Computer Skills

Education

Diploma or Degree in any field

Job description

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Solicit and promote sales of Personal Financing (PF) & Personal Financing-Islamic (PFi) products.

Achieve individual sales targets and contribute towards the achievement of Group targets.

Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.

Cross-sell other retail banking products such as Credit Cards, etc.

Customer Service

Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

Ensure compliance with the policies and procedures set by the Bank.

Protect the image and brand of the Bank.

Operations

Ensure that the physical premises are well maintained in line with the quality and standards set by the Bank.

Job Requirements:

Candidate must possess at least a Diploma or Degree in any field (minimum CGPA 2.8).

Strong selling and negotiation skills (preferably with at least 1 year of sales experience in the financial industry).

Candidates with sales experience are an added advantage.

Highly motivated, with a winning attitude, success-driven, self-initiated, and able to work with minimal supervision.

Strong interpersonal skills and service orientation (natural at interacting and building trust with mass customers).

Demonstrates initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment.

Ability to relate and connect to the local community (preferably with an established local network/contacts).

Basic computer skills.

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Your application will include the following questions:

• Do you have customer service experience? How many years' experience do you have as a sales consultant?
• Do you have sales experience in the banking & credit industry?
• How many years of sales management experience do you have?
• Which of the following languages are you fluent in?
• Do you have experience in a cold calls sales environment?
• How many years of B2B sales experience do you have?
• Do you have experience in a role which requires relationship management experience?

Banking & Financial Services: More than 10,000 employees.

The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia. The Group’s core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business, and Group Insurance.

Group Wholesale Banking comprises Corporate Banking, Investment Banking, Client Coverage, Group Treasury & Global Markets, Asset Management, and Private Equity. All the seven business pillars are offered through the Group’s main subsidiaries, RHB Investment Bank Berhad, RHB Islamic Bank Berhad, and RHB Insurance Berhad, while its asset management and unit trust businesses are undertaken by RHB Asset Management Sdn. Bhd. and RHB Islamic International Asset Management Berhad.

The Group’s regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR, and Myanmar. It is RHB Banking Group’s aspiration to continue to deliver superior customer experience and shareholder value; and to be recognized as a Leading Multinational Financial Services Group.