Sales Consultant, APJ Subsea

Ciena; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Ciena is seeking a Sales Leader to drive sales and business development for major accounts in the Asia Pacific region. The role involves building customer relationships, executing sales strategies, and managing complex sales processes. Candidates should have a strong background in sales and technical knowledge of optical networks, with a focus on achieving revenue targets. This position offers a flexible work environment and the opportunity to impact the business significantly.

Qualifications

• 3+ years in major account or global account management/sales.
• 5+ years in sales, system engineering, or product management.
• Strong technical knowledge of optical and subsea networks.

Responsibilities

• Lead sales strategies and account plans to meet quotas.
• Develop strong customer relationships at all levels.
• Manage Salesforce activities and forecast reports.

Skills

Interpersonal skills

Presentation skills

Sales strategy

Technical knowledge of optical networks

Customer relationship management

Education

Technical degree or equivalent experience

MBA or advanced technical degree

Job description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers individual passions, growth, wellbeing, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Your Role

• This position is responsible for leading Sales and Business Development activities for major Asia Pacific Japan Direct and Consortium Subsea accounts and managing the overall business relationship between Ciena and the customer.
• The Sales Leader is responsible for developing strong customer relationships that prevent competitive infiltration into the account and provide customer intimacy at the ‘C’ level.
• We are looking for a highly motivated, results-oriented, experienced leader with strong account strategy and large system sales background.
• Candidate must have strong interpersonal and presentation skills, the ability to handle many competing priorities within customer accounts, and a strong focus on driving new business while exceeding quarterly and annual order, revenue, and margin targets.
• Focus on execution and sales strategy, maintaining and expanding opportunities in the existing pipeline, and ownership of senior relationships throughout the accounts at both external and internal levels.

Your Responsibilities

• Lead, devise, and execute sales strategies and account plans to meet/exceed sales, bookings, and margin quotas.
• Build and implement account strategy plans to maximize revenue streams and margins in line with company expectations.
• Develop and maintain strong customer relationships at all levels, including executives.
• Participate in setting strategies and tactics for each sales objective.
• Maintain advanced knowledge of the competitive landscape and the Asia Pacific and Japan subsea market.
• Oversee the sales and fulfillment process for global activities.
• Qualify new business opportunities, working with Legal and Commercial departments to assess risks and revenue potential.
• Manage Salesforce activities, including weekly status, progress, and forecast reports, with forecasting at monthly and quarterly periods.
• Collaborate with the extended Ciena team, including executives, product marketing, product management, and sales operations, to achieve sales and revenue goals.
• Develop and maintain a thorough understanding of Ciena products and future portfolio.

Minimum Essential Requirements

• At least 3 years of major account or global account management/sales experience with a proven track record.
• 5+ years in sales, system engineering, or product management, with a technical degree or equivalent experience.
• Strong technical knowledge of optical and subsea networks is a significant asset.
• Understanding of subsea customer network requirements, operational and capital expenses, and total cost of ownership models.
• Knowledge of transmission systems, data networks, optics, and network management.
• Familiarity with Ciena products or the ability to learn them.
• Experience leading complex sales strategies and methodologies.
• Excellent 'C-Level' business communication skills.

Highly Desirable Requirements

• Experience with Asia Pacific subsea markets, especially with consortium and large service provider customers.
• Knowledge of submarine consortiums and global service provider organizational structures and decision processes.
• Market intelligence regarding competitors across Asia Pacific, Japan, and globally.
• Understanding of Wet Plant, SLTE, and Transponder architectures and evolution.
• Strong leadership skills with the ability to influence stakeholders globally.
• Ability to prioritize and work under pressure independently.
• MBA or advanced technical degree.
• Deep understanding of markets, segmentation, and service providers.
• Advanced knowledge of the competitive landscape and L0-L3 network infrastructure (hardware and software).
• Experience with software and professional services.
• Exceptional presentation and communication skills.
• Strategic thinking regarding new business opportunities and large global account sales.
• Willingness to travel up to 50% for business and customer meetings.

#LI-SM

#LI-Remote

#LI-Hybrid

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to fostering an environment where our employees feel respected, valued, and heard. We value diversity and do not tolerate discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted regarding a job opportunity, please inform us of any accommodations you may require.