Sales Consultant

AIA Malaysia; Petaling Jaya; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Extensive Medical and Hospitalization

Professional Membership Sponsorship

Additional Employer EPF Contribution

Hybrid Working Arrangements

Dental and Optical Benefits

Employee Share Purchase Plan

Job summary

AIA Malaysia is seeking a dynamic Sales Consultant to join our Petaling Jaya office on a full-time basis. You will identify new opportunities, build client relationships, and tailor insurance solutions to meet diverse needs, while upholding service standards and compliance.

Join a team focused on revenue growth with comprehensive benefits, ongoing training, and flexible working arrangements where applicable.

Qualifications

• Proven sales experience in insurance, financial services, or related industry.
• Strong communication and interpersonal skills for building rapport with diverse clients.
• Excellent negotiation and closing skills with a track record of meeting targets.
• Ability to explain complex products in simple, customer-friendly terms.
• Self-motivated, result-oriented with a competitive drive.
• Strong organisational and time management skills to juggle multiple tasks.

Responsibilities

• Identify and pursue new sales opportunities through prospecting, networking, and lead generation activities.
• Build and maintain strong client relationships, understand insurance needs, provide personalised product recommendations.
• Present and demonstrate insurance products and services clearly to potential and existing customers.
• Prepare and deliver professional sales presentations and proposals tailored to client requirements.
• Achieve and exceed individual sales targets and performance objectives.
• Complete sales documentation accurately and ensure compliance with regulatory and company policies.
• Provide excellent after-sales support and customer service to ensure client satisfaction and retention.
• Participate in sales training programmes and product knowledge sessions to stay updated on market trends.
• Collaborate with team members and management to share best practices and contribute to a positive sales culture.

Skills

Proven sales experience

Strong communication

Negotiation and closing skills

CRM proficiency

Bilingual English/Malay

Organisational skills

Education

Sales certifications in insurance/financial services

Tools

CRM systems

Sales tools

Job description

About us

AIA Malaysia is a leading insurance provider committed to delivering innovative financial solutions and exceptional customer service. With a strong presence in the Malaysian market, we are dedicated to helping individuals and families protect their futures through comprehensive insurance products. Our company culture emphasises integrity, professionalism, and a genuine commitment to customer well-being.

About the role

We are seeking a dynamic and results-driven Sales Consultant to join our team at our Petaling Jaya, Selangor office on a full-time basis. In this role, you will play a crucial part in our growth strategy by identifying new business opportunities, building strong client relationships, and delivering tailored insurance solutions to meet diverse customer needs. As a Sales Consultant, you will be the face of AIA Malaysia, responsible for driving revenue growth whilst maintaining the highest standards of customer service and compliance.

Key responsibilities

• Identify and pursue new sales opportunities through prospecting, networking, and lead generation activities
• Build and maintain strong relationships with clients, understanding their insurance needs and providing personalised product recommendations
• Present and demonstrate insurance products and services in a clear and compelling manner to potential and existing customers
• Prepare and deliver professional sales presentations and proposals tailored to client requirements
• Achieve and exceed individual sales targets and performance objectives
• Complete sales documentation accurately and ensure compliance with all regulatory and company policies
• Provide excellent after-sales support and customer service to ensure client satisfaction and retention
• Participate in sales training programmes and product knowledge sessions to stay updated on market trends and offerings
• Collaborate with team members and management to share best practices and contribute to a positive sales culture

What we’re looking for

• Proven sales experience, preferably in insurance, financial services, or a related industry
• Strong communication and interpersonal skills with the ability to build rapport with diverse clientele
• Excellent negotiation and closing skills with a track record of achieving sales targets
• Ability to understand complex products and explain them in simple, customer-friendly terms
• Self-motivated and result-oriented with a competitive spirit and drive to succeed
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Proficiency in using CRM systems and other sales tools
• Fluency in English and Malay (additional languages are a plus)
• Professional appearance and demeanour with a commitment to upholding company values
• Relevant sales certifications or qualifications in insurance or financial services (preferred but not essential)

What we offer

AIA Malaysia is committed to supporting the professional and personal development of our employees. We offer competitive remuneration packages comprising base salary and performance-based commissions, providing opportunities to earn based on your achievements. Our comprehensive benefits package includes health insurance coverage, retirement planning support, and access to wellness programmes designed to support your well-being. We provide ongoing training and development opportunities to enhance your sales skills and product knowledge. You will work in a supportive team environment with clear career progression pathways. We also offer flexible working arrangements where applicable and recognise the importance of work-life balance. Join us and become part of a dynamic organisation that values your contributions and invests in your success.

AIA Bhd. is a leading insurer in Malaysia, where we have been privileged to do business since 1948. We offer a suite of financial solutions including Protection, Health, Personal Accident, Employee Benefits, General Insurance, Mortgage and Retirement products to meet our customers’ protection and financial security needs at every life stage.

Part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, service centre network and a well-trained team of more than 2,400 employees to serve our 5.2 million customers nationwide.

Perks and benefits

• Extensive Medical and Hospitalization Coverage
• Professional Membership Sponsorship
• Additional Employer EPF Contribution
• Hybrid Working Arrangements
• Dental and Optical Benefits
• Employee Share Purchase Plan