Sales Consultant

SQC Management (Penang) Sdn Bhd; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated professional to drive customer satisfaction and manage the implementation of international standards. This role involves engaging with clients to understand their needs, negotiating deals, and ensuring the quality of service delivery. You will play a crucial role in enhancing customer relationships and providing valuable insights to management for strategic improvements. If you are passionate about standards and quality management, this opportunity offers a chance to make a significant impact in a dynamic environment.

Responsibilities

• Stay updated with developments in ISO, HACCP, GMP, Halal standards.
• Manage sales process and customer relationships effectively.
• Provide insights for informed decision-making and improvements.

Job description

Responsibilities

• Remain up to date with developments in the standards industry (e.g., ISO, HACCP, GMP, Halal, and other international standards).
• Set up meetings with potential clients and listen to their needs towards the implementation of international standards/management systems.
• Explain the standards development process to customers.
• Negotiate, close deals, and respond to customer concerns.
• Provide the best solutions to assist clients in obtaining certification.
• Ensure customer satisfaction and manage the quality of product and service delivery.
• Involved in managing the sales process and customer relationship management, including lead generation, client engagement, and post-sales support.
• Provide performance insights to management for informed decision-making and strategic improvements.