Sales Consultant

Carsome; Kuantan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading car-buying service based in Kuantan, Malaysia is looking for a CARSOME Consultant to provide customers with a transparent and trusted buying experience. You will engage with customers, assist them in finding the right car, and guide them through the entire purchasing process. Candidate should have a background in sales or customer service and a strong focus on customer satisfaction.

Qualifications

• Experience in retail, hospitality, or airline industry is preferred.
• Ability to work in a high-energy sales environment.

Responsibilities

• Attend to walk-in and website customer inquiries.
• Assist customers in finding a vehicle that meets their needs.
• Guide customers through the purchasing process.
• Complete all relevant records and documentation.

Skills

Sales experience

Customer service experience

Good listening skills

Strong customer focus

Job description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.