Sales Consultant

Longines Watch Co. Francillon Ltd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading luxury watch company is seeking a Sales Consultant to enhance customer experiences and increase sales in their Kuala Lumpur location. The ideal candidate will have a passion for timepieces, exceptional customer service skills, and previous retail experience. Join Longines to represent a prestigious brand known for its elegance and heritage.

Qualifications

• Previous experience in retail sales.
• Excellent customer service skills with a personalized approach.
• Passion for watches and a positive, professional attitude.

Responsibilities

• Greet and engage with customers in a friendly manner.
• Guide customers through the selection process to find the perfect timepiece.
• Collaborate with the store manager to achieve sales targets.

Skills

Customer service skills

Communication skills

Interpersonal skills

Sales skills

Education

Recognized educational qualification or certificate

Tools

Computer literacy

Job description

The Company

About Longines

Based in Saint-Imier in Switzerland since 1832, the watchmaking company Longines wields expertise steeped in tradition, elegance and performance. With generations of experience as official timekeeper of world championships, and as partner of international sports federations, Longines has built strong and long-lasting relationships in the world of sport over the years. Known for the elegance of its timepieces, Longines is a member of Swatch Group Ltd., the world’s leading watch manufacturer. The Longines brand, with its winged hourglass emblem, is established in over 150 countries.

Job Description

About the role

Longines, the iconic Swiss watchmaker known for its elegance, tradition, and performance, is looking for a passionate Sales Consultant to join their team.

You be the face of Longines, delivering outstanding customer service and creating unforgettable moments for our clients. From the first greeting to the final purchase, you will guide customers through their journey with Longines, ensuring each interaction reflects the brand’s heritage and sophistication.

What You'll Be Doing

• Greet and engage with customers in a friendly and approachable manner
• Demonstrate a deep understanding of our watch brands and their unique features
• Guide customers through the selection process to help them find the perfect timepiece
• Process sales transactions accurately and efficiently
• Maintain the store's visual merchandising and ensure it remains clean and inviting
• Collaborate with the store manager to achieve and exceed sales targets
• Participate in product training to continuously develop your product knowledge
  
  
  

Profile

• Previous experience in retail sales
• Excellent customer service skills with the ability to provide a personalised shopping experience
• Excellent communication and interpersonal skills
• A passion for watches and the ability to learn about our premium brands
• A positive, enthusiastic, and professional attitude
  
  
  

Professional Requirements

• Possess a recognized educational qualification or certificate appropriate to the position
• Good computer literacy skills
  
  
  

Job Location: Lorong Kuda, 50088 Kuala Lumpur, Malaysia (Kuala Lumpur)

Company Address: The Swatch Group (Malaysia) SDN BHD Level 22 Wisma Goldhill 67, Jalan Raja Chulan MY-50200 Kuala Lumpur Malaysia