Sales & Client Relations (Exec / Senior Exec / Assistant Manager)

WOOPA TRAVELS PTE. LTD.; Pasir Panjang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A dynamic travel agency is looking for a motivated salesperson to join their team. The ideal candidate will handle sales enquiries, customize tours, and achieve sales targets while ensuring exceptional service for clients. Candidates should possess excellent communication skills and a passion for local culture. This role offers a chance to thrive in the travel industry while making a meaningful impact.

Qualifications

• Strong organizational and time management abilities.
• Proficiency with CRM software is a plus.
• Willing to learn.

Responsibilities

• Handling sales enquiries, tour customizations, and bookings.
• Prepare sales quotations, tour itineraries, and proposals.
• Generate leads and close sales.

Skills

Excellent communication skills

Organizational abilities

Interpersonal skills

Sales target achievement

Tools

CRM software

Job description

Founded in 2015, Woopa Group is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders, 8xplore and UBE—each specializing in innovative tour concepts that connect culture, history, and community in meaningful ways.

We are seeking a motivated and customer-focused salesperson to join our sales team at Lion Heartlanders. Lion Heartlanders is a tour operator, and National Education solutions provider. We conduct tours and educational programmes focusing on Singapore’s heritage and culture. We create tour programs that focuses on The Singapore Story. Transform traditional tours into interactive activities that encourages active learning and ensure that our programs are deeply researched for factual content.

The ideal candidate will have a passion for local educational tours within Singapore, have excellent communication skills, and a strong drive to achieve sales targets. As part of the Sales & Customer Relations team, you will play a key role in handling sales enquiries, tour bookings, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry!

Job Description

• Handling sales enquiries, tour customizations, and bookings.
• Prepare sales quotations, tour itineraries and proposals for clients.
• Assisting with sales outreach, cold calling, EDMs, etc.
• Generate leads, reach out to potential clients, pitch, and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e. customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records and databases are up to date.
• Assist in post-sales work which includes following up with the client’s experience, getting reviews and testimonials
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.

Job Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture
• Willing to learn