Sales Associate | Retail | Pull & Bear/Zara (One Utama)

Al-Futtaim Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the retail sector seeks a Retail Sales Associate in Kuala Lumpur. In this role, you will provide exceptional customer service, ensure the store maintains its image, and support inventory management. If you have a passion for fashion and retail, and possess the required qualifications and experience, we encourage you to join our diverse team.

Benefits

Basic salary RM2,400 with monthly commissions

Medical outpatient GP and Specialist coverage

Hospitalization and surgical coverage

Annual leaves & birthday leave

Qualifications

• Minimum 1 year of experience in retail fashion.
• Willingness to work on shifts, weekends, and public holidays.

Responsibilities

• Advise customers and ensure a better shopping experience.
• Maintain store image and support product display changes.
• Receive and replenish products as needed.

Skills

Knowledge of fashion and trends

Customer service

Sales

Education

SPM or Diploma in related fields

Job description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world & most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Advising customers following our consulting code, maintaining the order and image of the product.

WHAT YOU WILL DO

1. Advising customers

Greets customers, maintaining eye contact and smiling. Friendly and always available.

Identifies customers’ needs advising them and providing them a better shopping experience.

Follows up on the customers’ shopping experience and ensures sale is closed perfectly.

Knows how to manage alterations in order to offer better customer service.

Uses product knowledge (qualities and trends) to refute customers’ objections and/or to close sales.

Seeks customer loyalty ensuring a better shopping experience.

2. Maintaining the store image

Ensures that the store is in good shape, respecting the standards of the company’s image.

Supports the display changes in the store as appropriate, following the standards of the company’s image.

Incorporates new items in the store, following the visual merchandising criteria.

3. Providing support when receiving and replenishing products

Receives and rolls out products at the store when required.

Constantly replenishes products from store to stockroom.

Carries out any other merchandise management processes (packing overstock, changes in the organisation of the stockroom, etc.).

4. Maintaining the corporate image

Respects and complies with the Massimo Dutti Lifestyle Guide.

Always wears the full uniform smartly.

Uses tools that are available to ensure the products are located and displayed in the store.

Is familiar with and uses the RFID operating system.

WHAT EQUIPS YOU FOR THE ROLE

Minimum 1 year of working experience in retail fashion

Minimum SPM or Diploma in related fields

Knowledge of fashion and trends

Willing to work on shifts, weekends and Public Holidays

WHAT WE OFFER

Basic salary RM2,400 with monthly commissions

Medical outpatient GP and Specialist coverage

Hospitalization and surgical coverage

Annual leaves & birthday leave

ABOUT THE DIVISION

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Massimo Dutti and Pull & Bear) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.

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Your application will include the following questions:

Do you have experience in a sales role? Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as a Retail Sales Associate? What's your expected monthly basic salary?

Retail & Consumer Products 101-1,000 employees

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, UAE. Structured into 5 operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, UAE. Structured into 5 operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

What can I earn as a Retail Sales Associate