Sales Associate (Part-Time), IKEA Damansara

IKEA; Petaling Jaya; On-site; MYR 20,000 - 100,000; Part time

Job summary

A leading home furnishing retailer is seeking part-time sales associates in Petaling Jaya to provide exceptional customer service. Candidates should have strong communication skills, a business-minded approach, and an interest in home furnishing. The role requires a commitment to working flexible hours, including weekends and public holidays. Join a dynamic team that values customer satisfaction and contributes to a positive shopping experience.

Qualifications

• Willing to work on shift hours, weekends, and public holidays.
• Looking for a long-term part-time job (more than 3 months).
• Experience in customer-oriented business.
• Good personal discipline and ability to work in a fast-paced environment.

Responsibilities

• Approach customers needing assistance.
• Identify customer needs and advise on solutions.
• Maintain a clean and stocked area.
• Maximise sales while maintaining profitability.

Skills

Good communications skill

Business-minded and result-driven

Confident in approaching people

Interest in home furnishing

Job description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

Job Description

• To actively approach customers who you see require additional help.
• To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• To understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
• To ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/overtag).

Qualifications

• Willing to work on shift hours, weekends and public holidays.
• Looking for long term part time job (more than 3months)
• Good communications skill
• Business-minded and result-driven with a customer focus.
• Experience of working in a customer- and commercial-oriented business.
• Confident in approaching and talking to people in a proactive manner.
• Interest in people’s everyday life at home and home furnishing.
• Good personal discipline, meticulous and able to work in fast-paced retail environment.

Additional Information

Important Note: You are invited to the Life at Home journey with IKEA. Kindly note that your job application will be prioritized when you complete the assignment.

Read more about: FAQ for Part Time Employment with IKEA