Sales Associate (KIP Mall Kota Warisan)

COURTS MALAYSIA

Sepang

MYR 15,000 - 30,000

Job description

Welcome and greet customers to the retail store.
Portray a good image and service of Courts Malaysia.
Ascertain the customers' needs and wants.
Help the customer by recommending, selecting, and finding the right product within the store.
Ability to accurately describe the product features and benefits.
Ability to comprehensively answer any customer queries regarding the store, its products, or services.
Ability to provide information regarding warranties, product care, and maintenance for any of the products and services the store offers.
Promote Extended Warranty, sales attachments, Home Club membership, and services to customers.
Ability to provide information regarding financing all leasing of products.
Ability to manage point-of-sale processes including receiving cash sales payment.
Maintain knowledge of any changes in pricing of goods or services.
Responsible for departmental stock.
Ability to undertake stock count.
Ability to record out of stock items.
Push for sales attachments and services.
Maintain the cleanliness and tidiness of the store.
Ability to undertake stock counts and key in Desknet Neo.
Ability to record in/out of stock items.

Proficiency in English, Bahasa Malaysia. Mandarin is preferred.
Preferably Sijil Pelajaran Malaysia (SPM) or equivalent.
Preferably 1 year working experience.
Fresh graduates are also encouraged to apply.
Basic understanding of customer service and processes, understanding of basic sales principles.
Good product knowledge & basic administration skills.
Basic retail experience and good communication skills.