Sales Assistant (Vision Expert)

Alpro Pharmacy; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading optical retailer in Putrajaya is seeking an Optician to assist customers in selecting suitable eyewear and support optometrists during eye exams. The ideal candidate should have strong sales and customer service skills, be fashion-conscious with a good understanding of optical tools, and work well in a fast-paced environment. Experience in the optical industry is preferred but not required. This job offers a dynamic atmosphere with various challenges centered around customer satisfaction.

Qualifications

• Prior experience in the optical or retail eyewear industry is an advantage.
• Strong sales and customer service skills and high initiative.
• Fashion-conscious with an eye for matching frames to customer preferences.
• Familiarity with optical tools and frame adjustments is a plus.
• Excellent spoken and written communication skills.

Responsibilities

• Assist customers in selecting frames and eyewear accessories.
• Support optometrists during eye examinations.
• Manage inventory of frames and optical products.

Skills

Sales skills

Customer service

Communication skills

Fashion sense

Teamwork

Tools

Optical tools

Microsoft Office

Job description

Job Responsibilities

• Assist customers in selecting suitable frames, lenses, and eyewear accessories
• Support Optometrists during eye examinations when needed
• Perform eyewear measurements, adjustments, and minor repairs
• Ensure all optical quality standards are met in frame fitting and lens dispensing
• Manage inventory of frames, lenses, and optical products
• Handle eyewear orders, including verification of prescriptions, materials, and customer pickups
• Coordinate with labs for order processing and insurance verification
• Maintain accurate filing of invoices and patient records
• Provide an excellent in-store customer experience with product knowledge and fashion sense
• Contribute to merchandising and product displays to enhance customer appeal
• Perform other tasks as assigned to support daily optical operations

Job Requirements

• Prior experience in the optical or retail eyewear industry is an advantage
• Strong sales and customer service skills with a high level of initiative
• Fashion-conscious with an eye for matching frames to customer preferences
• Familiarity with optical tools, frame adjustments, and repair is a plus
• Insurance and billing knowledge is an added advantage
• Able to work flexibly to meet patient and operational schedules
• Excellent communication (spoken and written) and interpersonal skills
• Computer literate; experience with Microsoft Office is helpful
• Team-oriented and adaptable to a fast-paced retail environment
• Experience in optometry settings or assisting opticians is a plus but not required