Sales Assistant

• Responsible for the day-to-day business in the store and ensure that daily, weekly, and monthly sales targets are achieved.
• The sales associates are to perform their given tasks in accordance with company requirements.
• The Retail Sales Assistant/Senior Sales Assistant is to demonstrate sales leadership by playing an active role on the sale floor.
• Advise and inform customers on usage of company products.
• Able to establish customers' requirements using questioning techniques and listening skills.
• Able to make good recommendations of company products to customers.
• Advise customers on maintenance and care of company products (Leather care).
• Recommend complementary and peripheral products - Shoe-care, leather goods, etc (link-sell).
• Ensure the team provides an excellent customer service experience.
• To increase the overall service level and performance of the store.
• Attend to customers with types of after sales services.
• Close sales to customers' satisfaction.
• Participation in inventory feedback to the Merchandising team.
• Handle customer feedback, returns, and after-sales service.

Requirements:

• Good communication skills in English & Bahasa Malaysia.
• Fresh graduates are also encouraged to apply.
• Candidate must possess at least a SPM or above.

Required Skills:

SPM, Communication Skills, Returns Participation, Retail, Inventory Management, Merchandising, Maintenance, Customer Service, Leadership, Business English, Sales Communication Management.