Sales Assistant

Ban Hock Food Pte Ltd; Batu Caves; On-site; MYR 20,000 - 100,000; Part time

Job summary

A retail company in Batu Caves is seeking a Sales Executive to provide excellent customer service, manage sales transactions, and assist customers with product selections. Ideal candidates should have at least 2 years of sales experience, good Mandarin communication skills, and familiarity with digital marketing tools. This role offers benefits including health insurance and annual leave.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• At least 2 years of relevant sales experience.
• Good Mandarin communication skills are required.
• Familiarity with business development and marketing.

Responsibilities

• Provide excellent customer service to walk-in customers.
• Assist customers in selecting appropriate products.
• Process sales transactions accurately.

Skills

Customer service

Sales techniques

Communication

Digital marketing

Interpersonal skills

Education

Secondary education/SPM/'O' Level

Tools

Point-of-sale system

Job description

RM2,500.00/bln - RM5,000.00/bln

Job Responsibility

• Provide excellent customer service to walk-in customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
• Assist customers in selecting appropriate Chinese prayer materials based on their needs and preferences, offering guidance and recommendations.
• Manage and maintain the visual appeal of the indoor sales area, including product displays, promotional materials, and overall store cleanliness.
• Process sales transactions accurately, including operating the point-of-sale system, handling cash and electronic payments, and issuing receipts.
• Monitor inventory levels of Chinese prayer materials, proactively identifying low-stock items and communicating replenishment needs to the relevant department.
• Support marketing initiatives by distributing promotional materials, assisting with in-store events, and gathering customer feedback on products and services.
• Conduct market research to identify emerging trends and customer preferences in the Chinese prayer materials industry, providing insights to the sales and marketing teams.
• Develop and maintain strong relationships with existing customers, proactively reaching out to offer assistance and promote new products or services.
• Utilize digital marketing tools and platforms to promote products and engage with customers online, including managing social media accounts and creating engaging content.
  
  

Job Requirements

• Possess at least 2 years of relevant sales experience, familiar with retail or wholesale business.
• Secondary education/SPM/'O' Level, with good Mandarin communication skills.
• Familiar with business development, marketing, sales techniques, and market research.
• Understand and be able to utilize digital marketing tools and strategies.
• Possess excellent communication and interpersonal skills, able to build good relationships with customers.
• Able to independently complete sales tasks and achieve sales targets.
• Mandarin speaker is preferrable.
• Own transportation.
• Ready to work on weekend based on shift.
  
  

Job Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO

Tahap senioriti

• Bidang tugas

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