SALES AND MARKETING COORDINATOR

ASEP Industries; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

ASEP Industries, a leading company in supply chain management, is seeking a Sales and Marketing Coordinator to support the sales team. The role involves customer communication, order management, and social media oversight, requiring strong organizational skills and proficiency in Microsoft Office.

Qualifications

• 1–2 years of experience in administrative or sales support roles preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Proficiency in English and Bahasa Malaysia; Mandarin is an added advantage.

Responsibilities

• Assist the Sales Team with daily administrative tasks.
• Respond to customer inquiries via email and phone.
• Manage and update the company’s social media platforms.

Skills

Communication

Organization

Multitasking

Education

Minimum SPM / Diploma in Business Administration, Marketing, or equivalent

Tools

Microsoft Office

Job description

1. Sales Support & Administration
o Assist the Sales Team with daily administrative tasks and documentation.
o Coordinate with internal departments (e.g., logistics, finance) to ensure smooth order processing.

2. Customer Communication
o Respond to customer inquiries via email and phone in a timely and professional manner.
o Prepare and send official emails, quotations, and follow-ups to customers.
o Maintain strong customer relationships through consistent and proactive communication.

3. Order & Data Management
o Maintain accurate records of customer data, sales transactions, and correspondence.
o Update and manage the sales database and filing systems (physical and digital).

4. Follow-Up Activities
o Follow up with customers on outstanding quotations, payments, and delivery schedules.
o Monitor order status and ensure timely delivery of goods.

5. Social Media Management
o Manage and update the company’s social media platforms (e.g., Facebook, LinkedIn, Instagram).
o Create and schedule posts for promotions, product highlights, and company updates.
o Monitor and respond to customer inquiries or messages on social media.
o Assist in increasing brand visibility and engagement through basic digital content.

6. General Office Duties
o Support general office and sales team operations as required.
o Assist with sales reports and other ad-hoc duties assigned by the Sales Manager or management.

Job Requirements:

1. Education: Minimum SPM / Diploma in Business Administration, Marketing, or equivalent.
2.Experience: 1–2 years of experience in administrative or sales support roles preferred (fresh graduates may be considered).
3. Proficient in Microsoft Office (Excel, Word, Outlook).
4. Well-organized, detail-oriented, and able to multitask.
5. Strong sense of responsibility and initiative.
6.Language: Proficiency in English, Bahasa Malaysia; Mandarin is an added advantage.
7. Others: Ability to work independently and as part of a team.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Sales and Marketing Coordinator? Which of the following languages are you fluent in? Which of the following Microsoft Office products are you experienced with?

Manufacturing, Transport & Logistics 11-50 employees

ASEP Industries Sdn Bhd is a limited company incorporated in Malaysia. Our company is principally engaged in supply chain management for Worldwide strong enterprises plastic injection moulding.

As part of our growth plan, we are now seeking highly motivated individuals who recognise teamwork as an asset to growth to join our dynamic team.

ASEP Industries Sdn Bhd is a limited company incorporated in Malaysia. Our company is principally engaged in supply chain management for Worldwide strong enterprises plastic injection moulding.

As part of our growth plan, we are now seeking highly motivated individuals who recognise teamwork as an asset to growth to join our dynamic team.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Sales and Marketing Coordinator