Sales and Business Development Manager (Samsung Care+)

Samsung; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Samsung is seeking a Sales and Business Development Manager to lead partnerships and enhance device protection offerings. The role involves managing local insurance relationships, developing new business concepts, and aligning cross-functional operations. Ideal candidates have experience in sales and business development within the electronics sector.

Qualifications

• Experience in carrier/retail business, electronics/mobile manufacturing, or device insurance.
• Familiarity with mobile OEM device supply chain process.

Responsibilities

• Manage key local insurance provider relationships.
• Conduct market research and develop new business programs.
• Manage Samsung Care+ program performance.

Skills

Sales experience

Business development

Negotiation

Analytical skills

Communication

Education

Degree in Business or related field

Tools

MS Power Point

Excel

Word

Job description

Sales and Business Development Manager (Samsung Care+)

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Lead account management responsibilities for key local insurance provider relationships to establish, manage and grow device protection and service solution offerings. This includes:

o Managing day-to-day partner engagements with key partners, including sales performance reviews, commercial negotiations and contracts, go-to-market planning, co-marketing, solution planning, and trouble-shooting

o Exploring new sales programs and revenue models with partners

Run day-to-day Samsung Care+ program performance tracking and analysis

Identify and project manage new local initiatives, from concept development and planning to activation and performance tracking, responsibilities would include:

o Conducting market research, competitive landscape analysis, and partner evaluations to develop new business program models and success cases

o Developing and evaluating new business concepts and programs, evaluating program feasibility and business impact. Areas of exploration can include rental, subscription or guaranteed value programs, and device refurbishment

o Running pilot programs with partners to test new concepts and track and report performance to key internal / external stakeholders

o Creating program guidelines and support program implementation at scale

Facilitate cross-functional alignment to drive Samsung Care+ programming across key organizations including device sales teams, legal, finance organizations, field service, retail and channel manage organizations

Liaise with global and regional counterparts to align on global/regional directions and report local updates and program performance

Develop and present Samsung Care+ program updates, new business / program plans, product performance to local key senior stakeholders

Qualifications

Ideal candidate will have sales and/or business development experience in carrier/retail business, electronics/mobile manufacturing, and/or device insurance

Experience / understanding of mobile care programs and customer service repair programs and processes, including device trade-in

Experience with retail channel and/or carrier operations including field force management, promotion mechanisms and processes, performance tracking etc. is highly preferred

Experience with local insurance companies or third-party administrator (TPA) partners

Experience negotiating and managing commercial partner agreements

Familiarity with mobile OEM device supply chain process

Knowledge related to repair and distribution of refurbished phone markets will be beneficial

Proven ability to navigate organizations and drive implementation

Proven track record of successfully managing senior-level relationships both internally and with external customers and partners to deliver sales

Analytically adept to inform logic with data

Proficient with MS Power Point, Excel, and Word

Deep knowledge and previous strategic experience in mobile category desired

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Sales and Business Development Manager? Which of the following languages are you fluent in?

Samsung Electronics is a global leader in technology and innovation, opening new possibilities for people everywhere. We are transforming the worlds of smartphones, TVs, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors, LED solutions and Internet of Things.

We have grown into one of the world’s leading technology companies, and become recognized as one of the top 5 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people who drive our growth.

Visit www.samsung.com/careers to learn more about career opportunities and join us as we Reimagine Your Future.

Samsung Electronics is a global leader in technology and innovation, opening new possibilities for people everywhere. We are transforming the worlds of smartphones, TVs, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors, LED solutions and Internet of Things.

We have grown into one of the world’s leading technology companies, and become recognized as one of the top 5 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people who drive our growth.

Visit www.samsung.com/careers to learn more about career opportunities and join us as we Reimagine Your Future.

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What can I earn as a Sales and Business Development Manager