Sales Advisor | Retail | Marks & Spencer One Utama

Zara; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the fashion retail sector is looking for customer-oriented individuals to enhance their shopping experience. Successful candidates will advise customers, maintain store image, and manage product displays within a fast-paced environment. Join Zara Malaysia and be a part of an innovative team where your passion for fashion meets customer satisfaction!

Benefits

Medical outpatient GP and Specialist coverage

Qualifications

• Minimum 1 year of working experience in retail fashion.
• Knowledge of fashion and trends is essential.
• Willingness to work on shifts, weekends and Public Holidays.

Responsibilities

• Advising customers and ensuring a better shopping experience.
• Maintaining store image and assisting with product displays.
• Receiving and replenishing products in the store.

Skills

Customer service

Sales closing

Knowledge of fashion

Visual merchandising

Education

SPM or Diploma in related fields

Tools

RFID operating system

Job description

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Last Updated on 02 Jul '25
Expiring on 22 Jan '26

RM 2100 / month

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Advising customers following our consulting code, maintaining the order and image of the product.

WHAT YOU WILL DO

1. Advising customers

• Greets customers, maintaining eye contact and smiling. Friendly and always available.
• Identifies customers’ needs advising them and providing them a better shopping experience.
• Follows up on the customers’ shopping experience and ensures sale is closed perfectly.
• Knows how to manage alterations in order to offer better customer service.
• Uses product knowledge (qualities and trends) to refute customers’ objections and/or to close sales.
• Seeks customer loyalty ensuring a better shopping experience.

2. Maintaining the store image

• Ensures that the store is in good shape, respecting the standards of the company’s image.
• Supports the display changes in the store as appropriate, following the standards of the company’s image.
• Incorporates new items in the store, following the visual merchandising criteria.

3. Providing support when receiving and replenishing products

• Receives and rolls out products at the store when required.
• Constantly replenishes products from store to stockroom.
• Carries out any other merchandise management processes (packing overstock, changes in the organisation of the stockroom, etc.).

4. Maintaining the corporate image

• Respects and complies with the Massimo Dutti Lifestyle Guide.
• Always wears the full uniform smartly.
• Uses tools that are available to ensure the products are located and displayed in the store.
• Is familiar with and uses the RFID operating system.
  

WHAT EQUIPS YOU FOR THE ROLE

• Minimum 1 year of working experience in retail fashion
• Minimum SPM or Diploma in related fields
• Knowledge of fashion and trends
• Willing to work on shifts, weekends and Public Holidays

WHAT WE OFFER

• Basic salary RM2,100 with monthly commissions
• Medical outpatient GP and Specialist coverage

ZARA Malaysia

200201020971588634W
Last Updated on 02 Jul '25
Expiring on 22 Jan '26