Sales Advisor (BYD Johor Baru)

Sime Darby Motor Group; Johor Bahru; On-site; MYR 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Executive to drive vehicle sales and enhance customer relationships. In this role, you will manage the sales funnel, ensuring effective lead generation and conversion while maintaining high standards of customer service. You will collaborate closely with management to optimize pricing strategies and promote company products, including insurance policies. This position offers a unique opportunity to join a leading automotive group dedicated to sustainability and excellence in customer service. If you have a passion for sales and a commitment to customer satisfaction, this role is perfect for you!

Benefits

Sales Training

Health Insurance

Performance Bonuses

Employee Discounts on Vehicles

Qualifications

• Proven sales experience with a strong track record in meeting targets.
• Ability to manage customer relationships and maintain accurate records.

Responsibilities

• Sell new vehicles and achieve sales targets through effective lead management.
• Maintain records systematically and ensure customer satisfaction post-sale.

Skills

Sales Management

Customer Relationship Management (CRM)

Lead Generation

Market Penetration

Customer Service

Education

Diploma in Sales or Marketing

Bachelor's Degree in Business

Tools

CRM Software

Sales Funnel Systems

Job description

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Sell new vehicles as per targets set and agreed at predetermined profits.

Sales Funnel Management

Generate and capture as many leads as possible in the funnel (volume).

Convert leads along the funnel to achieve sales targets (efficiency).

Capture accurate customer information (transparency).

Maintain all records systematically for effective use of the Sales Funnel system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned.

Retain and update customer information to ensure customer loyalty and support all CRM initiatives.

Ask for referrals for other prospects.

Log all prospective buyers including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locators, etc., and other methods recommended by the Sales Supervisor and Branch Manager.

Ensure records and systems are maintained and updated as required.

Ensure follow-up on any aspect of selling, e.g., post-events, showroom visits, test drives, offers, delivery (3 months, 6 months, etc.), and customer satisfaction surveys.

Adhere to the Sales Process.

Ensure vehicle is properly prepared for delivery.

Follow up on delivery to ensure customer satisfaction.

Exercise proper collections on payment and ensure compliance.

Adhere to all relevant government legislations and regulations governing the motor trade.

Attend sales training when nominated by the company.

Understand how to penetrate the competitor’s market.

Collaborate with Sales Supervisor or Branch Manager on pricing and discounts to maximize returns on sales.

Familiarize with every aspect of our range of vehicles/products to answer related questions correctly and keep up-to-date.

Be fully conversant with company sales policies and sales and servicing policies.

Carry out existing laid-down company policies.

Display highest integrity, exercise initiative, judgment, and tact, and conduct yourself at all times to the complete satisfaction of the company.

Engage in company business only. Not allowed to trade on personal interest.

Quickly and efficiently attend to customers and address complaints that may arise from time to time.

Perform showroom duty on a specified day according to the roster. Ensure the tidiness and cleanliness of the showroom and the vehicles of the day.

Others

Responsibility for environment, safety, and health to ensure a safe working environment for all employees, whilst complying with local legal requirements.

Promote & sell insurance policies for new cars and other company products made available from time to time.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?

Sime Darby Motors is one of the major automotive players in the Asia-Pacific region with presence in Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. We are actively involved in the various parts of the value chain such as importation, assembly, distribution, and retail.

The Motors Division has relationships with many vehicle manufacturers around the world. Together with our partners, we strive to address the current challenges faced by the automotive industry and support sustainability in the industry.

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