Sales Administrator

FA Controls Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a leading automation solutions provider as a Sales Administrator, where your role will directly impact customer success. Collaborate with Sales teams, manage inquiries, and develop pricing strategies in a dynamic environment. Opportunities for professional growth and a comprehensive benefits package await you at FA Controls.

Benefits

Comprehensive benefits package, including medical and life insurance

Opportunities for professional development

Supportive work environment with focus on work-life balance

Qualifications

• Minimum 2 years experience as a Sales Administrator is preferred.
• Pleasant personality and strong interpersonal skills are essential.
• Open to Malaysian citizens or those with resident status.

Responsibilities

• Coordinate with Sales teams to manage customer requirements.
• Process customer inquiries and manage orders and deliveries.
• Generate Sales Orders, Invoices, and Delivery Orders.

Skills

Interpersonal skills

Attention to detail

Customer service

Education

Diploma/Advanced Diploma or higher in Administration

Job description

Join Our Dynamic Team as a Sales Administrator at FA Controls Sdn Bhd!

Are you ready to take your career to the next level with a leading company in automation solutions? At FA Controls, we pride ourselves on being at the forefront of innovation and excellence in the industry. We are currently seeking a motivated and detail-oriented Sales Administrator to join our talented team.

Why Choose FA Controls?

Innovation-Driven Environment: As a part of FA Controls, you will work with cutting-edge technologies, including packaging automation and robotics, contributing to projects that redefine industry standards.

Collaborative Culture: Our team is built on collaboration, creativity, and mutual support. You will have the chance to work closely with experienced professionals and gain invaluable insights into the sales process in a thriving industry.

Career Development: We believe in investing in our employees. With opportunities for learning and career advancement, FA Controls encourages personal and professional growth within the organization.

Impactful Work: Your role will directly contribute to our customers' success, facilitating the implementation of solutions that enhance their productivity and efficiency.

Responsibilities:

1. Collaborate closely with our Sales teams to ensure seamless coordination of customer requirements.
2. Liaise with project and logistics departments to meet customers’ expectations promptly.
3. Provide excellent and timely responses to clients, ensuring their needs are met.
4. Receive and process customer inquiries, manage orders & deliveries, and generate Sales Orders, Invoices, and Delivery Orders.
5. Develop costing sheets and assist in pricing strategy.
6. Schedule deliveries, resolve issues related to shortages, missed or late deliveries, warranty claims, and product returns.
7. Monitor and organize inventory while generating insightful monthly inventory reports.
8. Foster a harmonious and synergistic team environment, contributing to the achievement of sales goals.
9. Undertake any other ad-hoc duties assigned by management and report directly to the Sales General Manager.

What we're looking for

A Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma in Administration or a related field.

Minimum of 2 years of working experience in a related position is preferred.

A mature individual with a pleasant personality and strong interpersonal skills.

Malaysian citizens or those holding relevant resident status are welcome to apply.

Applicants must submit a recent photograph (taken within the last 3 months).

Fresh graduates are encouraged to apply and explore their potential with us!

What we offer

Comprehensive benefits package, including medical insurance, and life insurance.

Opportunities for professional development and career advancement

Collaborative and supportive work environment with a focus on work-life balance

About us

FA Controls Sdn Bhd is a leading provider of industrial automation solutions in Malaysia. Established in 1989, we have built a strong reputation for delivering cutting-edge technology, exceptional customer service, and reliable support to a diverse range of clients across various industries. Our commitment to innovation and excellence drives us to continuously improve and expand our product and service offerings, ensuring that we remain at the forefront of the automation and robotics industry.

If you are looking to make a difference and grow within a supportive and innovative organization, we invite you to apply online and be part of our journey towards excellence. Only shortlisted candidates will be notified for a virtual interview.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales coordinator?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• How many years' experience do you have as a sales administrator?
• Do you have previous invoicing experience?
• Which of the following languages are you fluent in?

What can I earn as a Sales Administrator?