Sales Admin Support Manager or Assistant Manager

Syarikat Tee Siang Sdn Bhd; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is seeking a Sales Admin Support Manager or Assistant Manager to enhance their sales team. The ideal candidate will manage sales orders, utilize CRM systems, and provide administrative support while ensuring customer satisfaction through excellent communication and organizational skills. With a focus on problem-solving and sales reporting, this role offers a dynamic environment and opportunities for professional growth.

Benefits

EPF

SOCSO

EIS

Medical Claims

Annual leaves

Annual Bonus by performance

Free Parking

Qualifications

• Proven work experience in a sales support or customer service role.
• Hands-on experience using CRM systems and Microsoft Office, especially Excel.
• Excellent communication and relationship-building skills.

Responsibilities

• Process sales orders accurately and efficiently, ensuring timely delivery.
• Maintain accurate records of customer interactions and sales data.
• Prepare and distribute sales reports and presentations.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Problem-Solving Skills

Order Management

Database Management

Sales Reporting

Education

Certificate in business administration, marketing, or a related field

Tools

Microsoft Excel

CRM systems

Job description

Sales Admin Support Manager or Assistant Manager

Fewer than 40 applicants. You still have a chance!

• Education: A Certificate in business administration, marketing, or a related field is preferred.
• Experience: Proven work experience in a sales support or customer service role, with hands-on experience using CRM systems and Microsoft Office (especially Excel).
• Interpersonal Skills: Excellent communication and relationship-building skills, demonstrating a customer-oriented approach.
• Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Problem-Solving Skills: Capable of troubleshooting and resolving customer complaints with a desire to improve customer satisfaction continually.
• Order Management: Process sales orders accurately and efficiently, ensuring timely delivery and follow-up on customer inquiries regarding order status.
• Customer Communication: Respond to customer inquiries via phone, email, or chat, providing product information and resolving any complaints or issues that arise.
• Database Management: Maintain accurate records of customer interactions and sales data, updating customer databases regularly to ensure reliable information is accessible.
• Sales Reporting: Prepare and distribute sales reports and presentations, tracking sales performance metrics to assist the sales team in meeting targets.
• Administrative Support: Assist the sales team with scheduling meetings, organizing sales materials, and coordinating sales activities and events.
• Collaboration: Work closely with the sales team to ensure seamless operations, providing necessary assistance and keeping everyone informed about customer preferences or changes.
• EPF, SOCSO, EIS
• Medical Claims
• Annual leaves
• Annual Bonus by performance
• Free Parking

Customer Relationship Management (CRM) Communication Skills Microsoft Excel

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