Sales & Admin Coordinator

Valmont Industries, Inc.; Nilai; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading company in the agricultural and industrial sectors seeks a motivated individual for an Order Management role in Nilai, Negeri Sembilan. The candidate will coordinate orders, ensure customer satisfaction, and maintain operational efficiency. Ideal for those with a diploma and administrative experience in sales or marketing, this position offers the opportunity to contribute to vital infrastructure improvement.

Qualifications

• Minimum SPM level is required.
• A diploma in marketing or business administration is advantageous.
• 1-2 years experience in sales or administration preferred.

Responsibilities

• Process factory orders and coordinate with internal teams for timely delivery.
• Serve as central contact for customers to address inquiries and concerns.
• Maintain sales-related documents and prepare production reports.

Skills

Planning

Communication

Negotiation

Organizational Skills

Education

SPM level

Diploma in marketing, business administration, or engineering-related disciplines

Tools

Microsoft Office

Job description

Lot 115 & 116, Jalan Permata Nilai Negeri Sembilan 71800

Why Valmont

We’re Here to Move the World Forward.

Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.

Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce. Are you ready to move the world forward? Apply now.

Essential Functions

Order Management:

• Review and process factory orders daily, ensuring timely customer communication regarding goods received and approval for factory orders.
• Ensure the timely confirmation of factory orders (same day or within the next day) to meet the DIFOT (On-Time Delivery) target of 4 days.
• Coordinate with production and sales teams to resolve any delays and maintain operational efficiency. Work closely with the Production Manager and Sales Personnel to arrange delivery schedules and meet customer requirements.
  
  

Customer Communication

• Serve as the central point of contact for customers, promptly addressing inquiries, order issues, and delivery concerns.
• Prepare and communicate galvanizing certificates and invoices to customers. Follow up on payments and ensure payment details are passed to the accounts team for collection based on target datelines.
  
  

Documentation & Reporting

• Systematically file sales-related documents, including quotations, orders, customer requirements, inquiries and rejection data, in a traceable manner.
• Prepare daily and monthly production schedules and reports on incoming goods, ensuring zero data errors and customer escalations.
  
  

Operational Support

• Liaise with internal teams (operations, production, transportation) to ensure seamless scheduling and delivery.
• Ensure that factory orders and transportation schedules align with customer timelines, facilitating smooth order processing.
  
  

Financial Coordination

• Ensure the accounts billing department is informed of correct pricing.
• Follow up on invoices and payments from customers to ensure cash flow is managed effectively.
• Ensure that all necessary documentation is prepared and processed on time, with no delays or errors in invoicing or payment collection.
  
  

Sales Support

• Assist the sales team with relevant product information, sales records, and processing customer orders.
• Help identify and resolve any challenges in processing orders, and work with the sales team to ensure the timely fulfilment of orders.
  
  

Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

If you have a disability and require any assistance in filling out the application for employment email [e-mail].

2025-07-31

Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):

Academic requirements

• Minimum SPM level.
• A diploma in marketing, business administration, or engineering-related disciplines is an added advantage
  
  

Technical & Product Knowledge

• A good understanding of the assigned products and production operations.
  
  

Skills

• Strong planning, organizational, communication, and negotiation skills.
• Ability to write clear reports and maintain accurate documentation.
  
  

Computer Literacy

• Proficient in Microsoft Office programs (Word, Excel, PowerPoint, etc.).
  
  

Language Proficiency

• Ability to communicate effectively in English and Bahasa Malaysia.
  
  

Sales & Marketing Experience

• At least 1-2 years of experience in sales, marketing, or administration, preferably in steel, paint, or industrial products.
  
  

Administrative Skills

• Experience in coordinating administrative duties, managing databases, and handling customer service inquiries.