Sales Acquisition Executive (Telesales)

CompAsia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

CompAsia, a leading digital and technology company, seeks a Sales Acquisition Executive to drive growth through active customer engagement. This role involves generating sales, managing customer relationships, and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a diploma, and a strong sales background.

Benefits

EPF

Socso

Young and fun environment

Qualifications

• Minimum of 1 year sales experience, especially in telesales.
• Strong verbal and written communication skills in English.
• Proven ability to close deals and manage customer relationships.

Responsibilities

• Generate sales by promoting products over the phone and closing deals.
• Maintain accurate customer records and follow up post-sale.
• Evaluate leads and ensure customer satisfaction to foster repeat business.

Skills

Sales Experience

Customer Service

Communication

Organizational Skills

Lead Management

Education

Diploma

Tools

CRM Systems

Job description

Fewer than 10 applicants. Your chances are good!

As a Sales Acquisition Executive, you will play a key role in driving business growth by engaging potential and existing customers through direct communication. Your main responsibility will be to generate sales by promoting products or services over the phone, qualifying leads, and closing deals. You will also ensure a smooth customer journey by maintaining accurate records, following up post-sale, and contributing to a high standard of customer service.

Who Are We?

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

What Qualifications and Experience Will You Bring to Excel in This Role?

• Minimum of 1 year of sales experience, particularly in telesales, with the ability to identify customer needs, recommend suitable products or services, and handle objections and rejections with professionalism.
• Candidates must possess at least Diploma
• Strong verbal and written communication in English (Bahasa Malaysia is a plus). Ability to convey information clearly and confidently across platforms. Excellent communication skills in English (Bahasa Malaysia is a plus).
• Possess excellent customer service skills and the ability to build strong, lasting relationships with customers.
• Demonstrate great organizational skills in managing customer profiles, sales data, and feedback, ensuring smooth data transmission to teams such as Logistics, Product, and Customer Excellence for efficient order processing and fulfillment.
• Proven ability to close deals, handle objections, and convert inquiries into successful sales opportunities.
• Strong service mindset, with professionalism in addressing customer concerns and fostering long-term customer relationships.
• Capable of efficiently managing leads, follow-ups, and internal coordination with a keen attention to detail.
• Experience with CRM systems and customer support tools is considered a valuable asset.

What Role Will You Play in Shaping CompAsia's Future?

• Contacting Customers: Engage with both prospective and existing customers through phone calls to promote products or services. Additionally, handle inbound calls from customers responding to marketing campaigns.
• Sales Generation: The primary objective is to drive sales by effectively closing deals over the phone, ensuring customers fully understand the value and benefits of the products or services being offered.
• Lead Qualification: Evaluate leads by asking insightful questions to determine customer needs and readiness to make a purchase, enabling the targeting of high-potential customers and improving conversion rates.
• Maintaining Customer Relationships: Deliver exceptional customer service by following up post-sale to ensure satisfaction, cultivate repeat business, and document interactions and feedback to support continuous improvement.
• Utilizing Scripts: Adhere to a structured script to guide conversations, ensuring all key points are covered while maintaining consistency and professionalism in communication.
• Updating Customer Records: Maintain accurate and up-to-date customer records, including interactions, purchases, and feedback, to facilitate effective follow-up and enhance sales strategies.
• Achieving Sales Targets: Consistently meet or exceed assigned sales quotas by closely monitoring performance and adapting strategies as needed to achieve desired results.
• EPF
• Socso
• Young and fun vibration

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