Sales Account Manager

Rockwell Automation; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading technology company seeks a Sales Account Manager in Johor Bahru, Malaysia. The successful candidate will manage customer relationships and achieve sales targets in industrial software and solutions while driving product innovation in Smart Manufacturing technologies. With a focus on sustainable practices, this role offers an exciting opportunity to impact the industry positively.

Benefits

Comprehensive mindfulness programs

Volunteer Paid Time off

Employee Assistance Program

Personalized wellbeing programs

Digital course library for professional development

Qualifications

• Minimum of 5 years of outcome-based solutions selling experience.
• Experience with industrial automation products such as DCS, PLC, VSD, etc.
• Software experience with tools like PTC and ThingWorx is an advantage.

Responsibilities

• Liaise and build relationships with customers' executive management teams.
• Achieve allocated sales targets through disciplined planning and execution.
• Ensure customer satisfaction through regular contacts and visits.

Skills

Customer Relationship Management

Negotiation

Sales Strategy

Education

Degree in Business, IT, Engineering or related discipline

Tools

Business Intelligence

Manufacturing Execution Systems (MES)

Digital Transformation

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Job Description

Rockwell Automation is hiring!

We are looking for a Sales Account Manager to be based in Johor Bahru Malaysia.

In this customer-facing sales role, you will liaise and build relationships with our customers executive management teams to meet or exceed allocated sales target across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.

The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and efficient utilization of resources.

What Will Success Look Like

Achievement of allocated sales target in products, services and solutions by actively negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.

Growth in existing account and acquisition of competitive / new accounts.

Improvement in customer satisfaction for assigned account packages.

How You Will Achieve Your Goals

Develop strategic account plans for assigned accounts through disciplined planning and sales execution process.

Lead the relevant partners, internal and partners (Distributors, System Integrators, OEMs, etc.) in the execution of every tactical actions in pursuit of the strategic goals defined in the Account Plans.

Spend at least 70% of time in customer-facing activities in support of account plans.

Adopt our disciplined approach to managing sales opportunities and front log using available sales tools.

Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.

Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.

Stay current on Industry trends, competitors, market drivers and RA offerings.

Perform any other relevant duties as and when assigned by Manager

Education And Experience Requirements

Degree in Business, IT, Engineering or a related discipline.

Experience with industrial automation products such as DCS, PLC, VSD etc.

Experience in an industrial production environment, involved in the delivery of solution-based outcomes

Minimum of 5 years of outcome-based solutions selling experience

Software experience will be an added advantage - PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics etc.

What We Offer:

Comprehensive mindfulness programs with a premium membership to Calm

Volunteer Paid Time off available after 6 months of employment for eligible employees

Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

Employee Assistance Program

Personalized wellbeing programs through our OnTrack program

On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LT-Hybrid

#LT-CT1

About the company

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected, and more productive.

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