Sales

PARKROYAL A'Famosa Melaka Resort; Alor Gajah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading resort in Malaysia seeks a Sales & Marketing support professional to enhance business opportunities. Responsibilities include managing client relationships, conducting market analysis, and supporting marketing activities. The ideal candidate must speak Mandarin and have strong communication skills, with proficiency in MS Office and hotel management systems.

Benefits

Uniform

Duty Meal

Parking allowance

Hostel provided

Group insurance

Medical claim

EPF / SOCSO / EIS

Annual leave

Qualifications

• Mandarin speaker for dealing with Chinese customers.
• Excellent verbal and written communication skills in English.
• Strong organizational and time management skills.

Responsibilities

• Manage and maintain accurate room rates and guest preferences.
• Assist in planning and executing marketing activities.
• Build and maintain relationships with key clients.

Skills

Communication

Interpersonal Skills

Market Analysis

Organization

Time Management

Tools

Microsoft Office

Opera

Delphi

Job description

Job Responsibility

• Maintain high standards of professionalism, ethics, confidentiality, and workplace cleanliness while performing assigned duties and special projects.
• Manage and maintain accurate room rates, guest preferences, and ensure alignment with PARKROYAL brand standards.
• Support the Director of Sales & Marketing (DOSM) in budget planning, cost control, and preparing sales reports for performance evaluation and future planning.
• Conduct market research and competitor analysis to recommend pricing, packaging, and positioning strategies that support long-term market growth.
• Assist in planning and executing marketing and promotional activities (print, online, electronic media, direct mail), and prepare related reports.
• Build and maintain strong relationships with key clients, industry influencers, and corporate partners to enhance business opportunities.
• Support sales team in client meetings, negotiations, and closing deals, while maximizing product distribution and revenue through various channels.
  
  

Job Requirements

• Mandarin speaker only as need deal with China customer
• Excellent verbal and written communication skills in English; additional languages are an advantage.
• Strong interpersonal skills with a guest-oriented mindset.
• Ability to analyze market trends, sales data, and performance metrics.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and hotel systems such as Opera or Delphi.
• Strong organizational and time management skills; ability to handle multiple tasks and meet deadlines.
• Team-oriented with a collaborative working style.
• High level of professionalism, ethics, and discretion in handling confidential information.
  
  

Job Benefits

• Uniform
• Duty Meal
• â Parking allowance
• Hostel provided
• Group insurance
• â Medical claim
• EPF / SOCSO / EIS
• Annual leave