Safety & Security Officer, IKEA Cheras (Full Time)

IKEA; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global home furnishing company in Kuala Lumpur is seeking a Safety and Security Officer to oversee operations of the Fire Command Centre and manage emergency responses. The ideal candidate will have knowledge of fire safety systems, crowd management experience, and emergency response training. This role involves ensuring the safety of occupants and maintaining safety records. Apply before August 29, 2025.

Qualifications

• Experience in overseeing safety and security operations.
• Trained to manage emergencies and crowd control effectively.
• Familiarity with fire equipment and safety protocols.

Responsibilities

• Oversee operations of the Fire Command Centre and manage emergency responses.
• Monitor and implement safety and security procedures.
• Assist in crowd control and traffic management during events.

Skills

Knowledge of life safety systems

Emergency response handling

Crowd / Traffic Control Management

Understanding of IKEA requirements

Crowd and traffic management

Trained first aider

Valid Security License

Job description

Overview

The IKEA vision is to create a better everyday life for the many people. We offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies, and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate shopping centres anchored by IKEA, creating walkable communities by including residential, office and other types of real estate in our development plans. We work toward making sustainability a natural part of our everyday work and are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Responsibilities

• Oversee the overall operations of the Fire Command Centre within the retail units and ensure all related emergencies are attended to and effectively dealt with in a timely manner.
• Support in the overall day to day management of the Fire Alarm Protection, Intrusion Detection, Electronic Access Control, CCTV surveillance and any other related systems.
• Monitor and implement crowd control / traffic management plans where required, aligned to established procedures.
• Provide and maintain proper and legible records in respect of events, activities and occurrences.
• Assist in all responses as stipulated in the Store Emergency Management Plan to alarms, medical emergencies, fires and other similar matters, evacuating premises and contacting appropriate emergency services if required; including administration of First Aid if required and notifying appropriate stakeholders (Duty Manager, First Aider, ERT, etc.) in the event of accidents, emergencies or other incidents until the arrival of the proper authorities.
• Identify potential safety and security problems and ensure prompt reporting to the Safety & Security Team for resolution, including, but not limited to facility malfunctions, evacuation route obstructions, and safety/health hazards in and around the premises.
• Report occurrences of accidents, injuries and unsafe work conditions promptly to the Duty Manager and Safety & Security Team.
• Assist in carrying out deployment tasks (patrol, cash escort, checkout, loss prevention strategies, etc.) and ensure tasks are carried out effectively and promptly.
• Ensure all incidents are properly reported and escalated in the incident reporting system with proper documentation and follow-up actions.
• Assist or participate in periodic safety & security systems testing and evacuation drills at established intervals.

Qualifications

• Knowledge of life safety systems, fire equipment, physical security systems and safety & security operations.
• Emergency response handling.
• Crowd / Traffic Control Management.
• Understanding of IKEA requirements.
• Crowd and traffic management.
• Trained first aider and Company Emergency Response Team (CERT) certification.
• Valid Security License.

Additional Information

Please apply by 29-August-2025.