Safety & Security Manager

Pullman; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading hotel in Kuala Lumpur seeks a Safety & Security Manager who will be responsible for the safety of guests, employees, and hotel property. This individual will develop security policies, manage a security team, conduct risk assessments, and ensure compliance with all safety regulations. The ideal candidate must have experience in the hospitality sector and possess strong leadership and communication skills.

Benefits

Medical Allowance

Dental Allowance

Annual Increment

Bonus

Sports

Qualifications

• Minimum 5 years' experience in a similar safety and security management role relevant to hospitality.
• Strong understanding of safety and security regulations and protocols.
• Proficiency in Computers and Fire Safety systems.

Responsibilities

• Develop and implement safety and security policies for the hotel.
• Conduct risk assessments and manage emergency response.
• Direct and coordinate activities of security personnel.

Skills

Leadership

Communication

Interpersonal skills

CCTV systems

Risk management

Education

Cert/Diploma in Security Management

Occupational Safety & Health

Job description

Add expected salary to your profile for insights

A Safety & Security Manager in a hotel isresponsible for ensuring the safety and security of guests, employee, and the hotel property.This includes developing and implementing security policies, conducting risk assessments, managing security team, and responding to incidents.They also play a crucial role in emergency preparedness and response.

Direct and coordinate the activities of all security personnel.

Develop, implement and monitor safety and security policies and procedures for the hotel.

Coordinate and lead the hotel's security team, including scheduling, training and performance management.

Conduct risk assessments and implement measures to mitigate identified risks

Liaise with local authorities and emergency services to ensure effective emergency response plans are in place.

Investigate and document any incidents or security breaches, and implement corrective actions.

Ensure the safety and security of guests, employee, visitors and contractors at all times.

Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.

Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.

Track departmental safety records and document medically treated and non-treated injuries.

Lead the OSH Meeting and Fire Safety Meeting.

Oversees first aid program for guests and employees.

Ensure compliance with all security standards and preventative measures.

Monitor and follow proper key control guidelines in loss prevention and in the property.

Conduct investigations and compile reports in a timely manner for any theft, loss, accident or any aspect that risks the safety of the hotel.

Handling complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.

Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/duress alarms to ensure that they are fully functional.

Conduct regular fire evacuation drills as per the hotel’s emergency standards.

Establish crisis management and contingency planning.

Conduct regular walk-through rounds to observe the entire hotel.

Supervision of all Security Personnel and gave clear direction on all security-related aspects.

Coordinate with external police authorities in the investigation and handling of crimes, accidents and etc.

Monitor and report on the hotel's safety and security performance.

Be available 24 hours a day for genuine emergencies within the property.

Stay up to date with relevant legislation, regulations and industry best practices.

Qualifications

Candidate must possess at least a Cert/Diploma in Security Management, Occupational Safety & Health or related disciplines.

Minimum 5 years' experience in a similar safety and security management role, preferably within the hospitality industry.

Strong understanding of safety and security regulations, protocols and best practices.

Excellent leadership, communication and interpersonal skills.

Ability to work effectively under pressure and make quick decisions in emergency situations

Proficiency in Computers, CCTV, Fire and Safety systems.

Relevant qualifications in security management, risk management or a related field.

Unlock job insights

Salary match Number of applicants Skills match

Hotel & Accommodation Services 101-1,000 employees

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.

Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.

Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.

Pullman welcomes demanding travellers – for business and pleasure.

Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.

Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.

Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.

Pullman welcomes demanding travellers – for business and pleasure.

Perks and benefits Medical Dental Allowance, Annual Increment, Bonus, Sports, Free M

Researching careers? Find all the information and tips you need on career advice.