Safety & Security Manager

Lego Group; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated Safety & Security Manager to foster a culture of safety at their vibrant resort. This role involves leading a team to implement effective security measures, ensuring guest safety, and maintaining high standards of operational integrity. The ideal candidate will possess a strong background in safety management, with the ability to navigate complex security challenges. Join a dynamic environment where your leadership will make a significant impact on the safety and well-being of both guests and staff.

Qualifications

• Bachelor’s degree or equivalent with safety certification required.
• Experience managing security staff and proven success in safety management.

Responsibilities

• Hire, train, and supervise security staff and emergency teams.
• Develop and maintain security measures for a safe environment.
• Investigate incidents and prepare reports on security matters.

Skills

Leadership

Problem Solving

Risk Management

Communication

Integrity

Education

Bachelor’s Degree

Safety Certification

Job description

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At LEGOLAND Malaysia Resort – Earn AWESOME Benefits, Build AWESOME Memories, and Make an AWESOME Difference. With our Theme Park, Water Park, Hotels, SEA LIFE CENTRE - the opportunities here at LEGOLAND are endless!

Position Summary

The Safety & Security Manager role is to drive and maintain a culture of 'Safety First', and proactively provide leadership and guidance on security matters, policy and security risks within LLM Resort. You are to develop and maintain the Merlin & local security strategy to ensure a high standard safety and focus on creating a culture of safety first and ensuring that there is continuous improvement on these initiatives. You will be working closely with the team in achieving the departmental objective. You are expected to demonstrate high level of integrity, adopt transparency, be resourceful, decisive, quick thinking in problem solving and work independently.

Responsibilities

1. Hire, train, and supervise a team of Supervisors and Park Rangers/Security Officers/First Aiders and Medical Team.
2. Responsible and accountable for LLM’s security 24/7.
3. Responsible for training, development, performance management, team building, and other people management activities.
4. Responsible for administering and maintaining effective security measures.
5. Develop and maintain a proactive loss prevention program to ensure a safe environment for guests and staff.
6. Revise and advise on emergency procedures to promote safe work practices.
7. Review security measures regularly for protective and preventive purposes.
8. Maintain tight security controls on personnel entering, exiting, or loitering around the park and hotel.
9. Establish good relationships with police, fire departments, and local authorities on security matters.
10. Organize safety meetings to enforce safety programs.
11. Coordinate safety and security programs, including lost and found, locker issuance, chemical safety, evacuation drills, etc.
12. Handle unruly guest and employee behavior, crowd and traffic control.
13. Investigate accidents, thefts, and other incidents, and prepare reports.
14. Conduct park walk-throughs for safety observations.
15. Provide safety signage and barriers to prevent hazards.
16. Secure facilities and monitor surveillance and access points.
17. Prepare incident reports and coordinate with law enforcement as needed.
18. Manage emergency responses in coordination with management.
19. Oversee the First Aid Facility and its administration.
20. Advise management on security and safety issues, including fraud and theft prevention.

Requirements

• Bachelor’s degree or equivalent with safety certification.
• Law enforcement or security background preferred, with experience managing security staff.
• Proven success in safety and security management in similar environments.
• Experience with risk reduction and safety initiatives.
• Good relationships with insurance and legal entities.
• Extensive knowledge of theme park operations.
• First Aid and security knowledge.
• Strong network with local and regional authorities.

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