S&C GN - TS&T - Technology Operating Model - Consultant

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 250,000 - 360,000; Full time

Job summary

Accenture Southeast Asia in Malaysia is seeking an IT strategy and transformation consultant to assess current-state IT environments, design target-state operating models, and define delivery and governance strategies.

You will collaborate with Enterprise Architecture, Cloud, Cybersecurity, and PMO teams to develop roadmaps and align IT capabilities with business strategy; strong communication with senior leadership required.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related discipline.

Responsibilities

• Assess current-state IT environments, including organization structure, governance, processes, and sourcing models.

Skills

IT strategy

Operating model design

Enterprise transformation

Stakeholder engagement

Communication skills

Governance frameworks

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business

Tools

PowerPoint

Excel

Visio

Job description

• Assess current-state IT environments, including organization structure, governance, processes, and sourcing models


• Identify improvement opportunities across people, process, technology, and data to align IT capabilities with business strategy


• Design target-state IT operating models, including organizational structures, capability models (Run, Change, Transform), and governance frameworks


• Define delivery and sourcing strategies, including in-house, managed services, and hybrid models


• Develop service management frameworks, including KPIs, SLAs, and performance monitoring mechanisms


• Establish governance structures across portfolio, architecture, security, and service management domains


• Develop transformation roadmaps and implementation plans to enable effective execution


• Collaborate with cross-functional teams (e.g. Enterprise Architecture, Cloud, Cybersecurity, PMO) to ensure integrated solutions


• Support stakeholder engagement with senior client leadership, contributing to business case development and strategic alignment

Key Responsibilities

• Assess current-state IT environments, including organization structure, governance, processes, and sourcing models


• Identify improvement opportunities across people, process, technology, and data to align IT capabilities with business strategy


• Design target-state IT operating models, including organizational structures, capability models (Run, Change, Transform), and governance frameworks


• Define delivery and sourcing strategies, including in-house, managed services, and hybrid models


• Develop service management frameworks, including KPIs, SLAs, and performance monitoring mechanisms


• Establish governance structures across portfolio, architecture, security, and service management domains


• Develop transformation roadmaps and implementation plans to enable effective execution


• Collaborate with cross-functional teams (e.g. Enterprise Architecture, Cloud, Cybersecurity, PMO) to ensure integrated solutions


• Support stakeholder engagement with senior client leadership, contributing to business case development and strategic alignment

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related discipline


• Minimum 5+ years of experience in IT strategy, operating model design, or enterprise transformation programs


• Proven experience delivering large-scale consulting or transformation engagements aligned to defined roadmaps


• Strong understanding of IT domains including applications, infrastructure, cloud, data, cybersecurity, and PMO functions


• Knowledge of governance and service management frameworks such as ITIL, COBIT, or ISO standards


• Strong analytical and structured problem-solving skills, with the ability to translate business strategy into operating model designs


• Excellent communication and presentation skills, with experience engaging senior stakeholders

Preferred Qualifications

• Experience working with C-level stakeholders and leading client-facing engagements


• Exposure to enterprise architecture frameworks such as TOGAF or ArchiMate


• Familiarity with agile and scaled agile methodologies (e.g. SAFe, LeSS, ICAgile)


• Experience supporting governance setup, transformation offices (PMO/TMO), or value realization frameworks


• Proficiency in tools such as PowerPoint, Excel, and Visio to develop high-quality deliverables (e.g. org designs, capability maps, process flows)


• Experience in cross-geography team collaboration and global delivery environments