Room Attendant

Renaissance Hotels; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Renaissance Hotels in Kuala Lumpur seeks a Guest Environment Expert to uphold the hotel’s cleanliness across rooms, corridors, and public areas. You will respond to guest requests, stock and move carts, and assist with room and public-space cleaning to ensure a memorable guest experience.

The role emphasizes safety, confidentiality, professionalism, and adherence to hotel policies. You must be on your feet for extended periods, with a hands-on approach to daily housekeeping tasks.

Qualifications

• Guest Environment Experts provide cleanliness across hotel spaces.
• Role requires standing and moving for long periods.
• Strict adherence to safety and hotel policies.

Responsibilities

• Maintain appearance and cleanliness of the entire hotel.
• Deliver guest requests, stock carts, and assist with rooms and public spaces.
• Follow safety procedures and uphold professional personal appearance.

Skills

Guest Environment Expertise

Physical stamina

Job description

Additional Information

• Job Number 26118127
• Job Category Housekeeping & Laundry
• Location Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia, 50450
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.