ROO Training and Process Improvement Officer

Airbus; Sepang; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in the aviation industry seeks a Training and Process Improvement Officer to manage the onboarding of newcomers and drive improvements within the team. This role focuses on ensuring compliance with processes and developing training programs in collaboration with various stakeholders. The ideal candidate will possess strong training coordination skills, a background in process improvement, and a commitment to compliance and team development.

Benefits

Flexible working arrangements

Diversity and inclusion programs

Qualifications

• Experience in training and process improvement.
• Strong knowledge of user guides and compliance protocols.
• Proven ability to manage team training effectively.

Responsibilities

• Onboard newcomers and ensure proper trainingtools.
• Identify team training gaps and provide necessary training.
• Coordinate process improvements with various stakeholders.
• Monitor subcontractor performance.

Skills

Training Coordination

Process Improvement

Compliance Awareness

Team Management

Education

Bachelor's Degree in Related Field

Job description

Job Description:

Newcomer Onboarding

The Training and Process Improvement Officer has the key responsibility to onboard all ROO newcomers and ensure they have all the required tools and training to perform their expected task. Trainer’s responsibility includes but is not limited to scheduling and conducting all the training phases for the newcomer including the examination for the new officer to qualify as RO Solver.

Competency Management

The trainer also identifies what are the current team members gaps, proposes and provides refresher training or coordinates with external stakeholders to provide training for team upscaling.

User guide and Process Improvement

Under Process Improvement, they are to coordinate with WHS & ACD Managers, Team Leaders and also other FHS stakeholders (MFT) to ensure that processes are adhered to as per current RO User Guide and work jointly on improvement plans where gaps are identified. The Process Improvement team is then responsible to ensure the deployment of new processes, rules and regulations.

Component Issue Management (CIM)

Other responsibilities of Training and Process Improvement Officer are , but not limited to, being a member of the FHS Component Issue Management (CIM) Forum for ROO related topics and also the monitoring of ROO subcontractor performance.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Customer Services Sdn Bhd

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Improvement & Performance Management

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