Roboshop & Warehouse Operator

POP MART; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading entertainment company in Kuala Lumpur seeks a professional to manage Roboshop operations and oversee warehouse activities. The ideal candidate will hold a Bachelor’s degree and is proficient in Mandarin, with English or Malay as a second language. You will ensure optimal functionality of the Roboshop, manage inventory, and contribute to continuous improvement efforts within the warehouse. This role requires a flexible schedule and willingness to travel.

Benefits

Market-competitive packages

On-the-job training

Career development opportunities

Qualifications

• Must possess a tenacious sense of urgency and attention to detail.
• Ability to work a flexible schedule including nights and weekends.
• Willing to travel and possess own transport.

Responsibilities

• Manage daily Roboshop operations ensuring optimal functionality and stock availability.
• Oversee day-to-day warehouse activities including receiving and inventory control.
• Monitor Roboshop system dashboards for stock levels and discrepancies.

Skills

Attention to detail

Self-driving force

Flexible schedule

Mandarin proficiency

English proficiency

Malay proficiency

Education

Bachelor’s degree or above

Job description

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, Intellectual Property (IP) operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talents from all over the world. With 7,000+ employees globally, POP MART has successfully set foot in more than 30 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Responsibilities:

Roboshop Management

• Manage daily Roboshop operations to ensure optimal functionality, cleanliness, and stock availability.
• Restock products by collecting inventory from the warehouse and replenishing Roboshop in a timely manner.
• Monitor Roboshop system dashboards to track stock levels, address discrepancies, and ensure accurate inventory updates.
• Handle customer complaints related to Roboshop usage and escalate issues when necessary.
• Prepare regular reports on replenishment activities and system performance.
• Maintain and troubleshoot internal system settings related to Roboshop operations.
• Handle physical stock audits.
• All other duties or projects as assigned.

Warehouse Management

• Oversee day-to-day activities in the warehouse, including receiving, picking, packing, shipping, and inventory control.
• Ensure inventory accuracy and prevent stock discrepancies or loss through proper handling and process compliance.
• Implement and monitor key operational metrics such as turnover rate, storage efficiency, and damage rates.
• Identify and resolve issues related to warehouse workflow, damaged goods, or system errors.
• Support physical stock audits and warehouse cleanliness standards.
• Contribute to continuous improvement efforts to enhance warehouse efficiency and reduce operational risk.
• All other duties or projects as assigned.

Requirements:

• Bachelor’s degree or above.
• Possesses a tenacious sense of urgency and attention to detail.
• Strong self-driving force.
• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
• Willing to travel around and possess own transport.
• Mandarin as the working language, with English or Malay as a second language. Proficiency in both is required.

What we offer:

• We provide market-competitive packages.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, new experiences, etc.