Risk Operations Training Specialist

Monee; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Monee is seeking a Risk Operations Trainer (Associate) in Kuala Lumpur to design, deliver, and continuously update training programs for backend onboarding (KYC, KYD, KYB, Name Screening) and risk and compliance operations. The role collaborates with QA, Risk/Compliance and Operations teams to translate metrics and QA insights into targeted coaching and enablement initiatives.

The position emphasizes upskilling backend risk specialists, driving case processing accuracy, and ensuring regulatory

Qualifications

• 1-3 years total experience in training or enablement within risk, fintech, or compliance operations.
• Domain knowledge of backend risk processes (KYC/KYB/KYD, Name Screening, AML, fraud case handling).
• Proactive mindset to design new learning formats and improve team quality.

Responsibilities

• Design and deliver interactive training programs for backend risk operations and onboarding.
• Partner with QA and risk/compliance teams to analyze trends and tailor coaching.
• Organize training schedules for new hires and cross-skill initiatives; update SOPs and playbooks.

Skills

Training design

Facilitation

Coaching

Analytics

Communication

Job description

Monee is seeking a Risk Operations Trainer (Associate) in Kuala Lumpur to design, deliver, and continuously update training programs for backend onboarding (KYC, KYD, KYB, Name Screening) and risk and compliance operations. The role collaborates with QA, Risk/Compliance and Operations teams to translate metrics and QA insights into targeted coaching and enablement initiatives.

The position emphasizes upskilling backend risk specialists, driving case processing accuracy, and ensuring regulatory