Retail Telemarketing Consultant

CIMB Group Holdings Berhad; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

CIMB Group is seeking a Telemarketing Consultant to promote various financial products through telemarketing. Ideal candidates will possess strong sales drive, excellent communication skills in English and Bahasa Malaysia, and a determination to meet sales targets. The role emphasizes customer interaction and meeting compliance standards while providing professional advice.

Qualifications

• Candidates with a degree or diploma preferred.
• Fresh graduates or those with relevant SPM experience will be considered.
• Must be goal-oriented and able to work under pressure.

Responsibilities

• Promote banking products to existing customers via telemarketing.
• Meet sales targets and ensure compliance at all times.
• Provide professional advice to customer inquiries.

Skills

Strong analytical skills

Interpersonal skills

Sales drive

Communication in English

Communication in Bahasa Malaysia

Education

Recognized Degree or Diploma

SPM holders with relevant experience

Fresh graduates with determination

Job description

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To promote CIMB Credit Card / Personal Loan / CashLite / Balance Conversion / Credit Limit Increase / Credit Protector or Life Insurance products to existing CIMB customers via telemarketing as per product assignment.

To cross sell based on customer's need.

To meet sales target and ensure 100% compliance at all time.

To provide professional advice and workable resolution to customer’s enquiries.

To assist Team Sales Manager or Senior Sales Manager on any ad-hoc requests.

Job Requirement

Preferable candidates specializing in Telemarketing / Telesales from the Banking industry.

Recognized Degree or Diploma in any disciplines / SPM holders with relevant experience / fresh graduates with the right determination, passion and sales drive will be considered.

Able to communicate in English and Bahasa Malaysia.

Posses the passion for sales and marketing.

Strong analytical and interpersonal skills.

Able to cope well under pressure.

Goal oriented and a strong team player.

Only shortlisted candidates will be notified.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Telemarketing Consultant? Which of the following languages are you fluent in? How would you rate your English language skills? How many years' experience do you have in telesales? How many years' experience do you have with personal lending?

Banking & Financial Services More than 10,000 employees

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.

CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries

For more information, please visit www.cimb.com

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.

CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries

For more information, please visit www.cimb.com

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