Retail Supervisor — Lead & Elevate In-Store Experience

Cotton On Group; Putrajaya; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Competitive base salary

Global career growth – progress your"s

Brand discounts

Wellness support 24/7

Discounts for you and your family

Returnity program

Job summary

Cotton On Group in Malaysia is seeking a Retail Supervisor to support the Store Manager and empower the team to deliver exceptional customer experiences and drive store results. You will own your department, coach colleagues, implement brand direction across VM and inventory, and spot opportunities to enhance customer satisfaction while representing our four brands and community initiatives.

Joining our diverse global team means growth, wellness support, and belonging as part of a brand that

Responsibilities

• Own your department and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your department in partnership with your Store Management team
• Share feedback with your Store Manager and team to grow your store's performance
• Bring your commercial eye to your store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Embed customer excellence whilst growing store results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day-today running of the store as required

Job description

Cotton On Group in Malaysia is seeking a Retail Supervisor to support the Store Manager and empower the team to deliver exceptional customer experiences and drive store results. You will own your department, coach colleagues, implement brand direction across VM and inventory, and spot opportunities to enhance customer satisfaction while representing our four brands and community initiatives.

Joining our diverse global team means growth, wellness support, and belonging as part of a brand that