Retail Supervisor for Smartphone

Always Marketing Malaysia Sdn Bhd; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading marketing company is seeking a Retail Supervisor to oversee operations and manage a small team in various locations across Malaysia. The successful candidate will be responsible for achieving sales targets, providing excellent customer service, and ensuring well-organized store operations. Academic qualifications of at least SPM or a diploma are required, along with strong communication, leadership, and teamwork skills. This role offers a competitive salary range and opportunities for growth.

Qualifications

• SPM, Diploma / Advanced Diploma / Bachelor’s Degree in any field required.
• Good communication, leadership skills, and teamwork orientation.

Responsibilities

• Manage daily store operations and lead merchandising activities.
• Hit assigned team sales targets and supervise diverse service environments.
• Provide training and maintain good relationships with customers and staff.

Skills

Good communication skills

Leadership

Teamwork

Education

SPM, Diploma, or Bachelor's Degree

Job description

Duties and Responsibilities:

The Retail Supervisor is responsible for hit assigned team sales targets & supervise that involve the coordination & operation.

He/she manages daily store operations and leads merchandising activities to improve sales performance.

Manages promoter, non-promoter outlets & operator outlets.

Manage small team & deal with dealers, store managers & store staff.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

• Manages promoter, non-promoter outlets & operator outlets.
• Manage small team & deal with dealers, store managers & store staff.
• Hit sales target.
• Give consultation on product & services.
• Document & update sales transactions for non-promoter outlets.
• Provide quality service & demo service vision.
• Manage operations & diverse service environment.
• Training for service performance.
• Maintain good relationships for customer & service quality.
• Manage retail operations.
• Maintain stock inventory up-to date.
• Assist in POSM allocation, LDU, Dummies and upload to system.
• Update store image into system & coordinate outlet construction, store image upgrade activities.
• Keep track on visual merchandising presentation.
• Coordinate allocation of merchandising display, LDU, Dummies, fixtures & gifts with dealers.
• Provide training for all outlets.
• Update market competitor activities.
• Keep track for operations of roadshows, promotions, or any events.
• Involve in improvement & productivity initiatives.
• Lead & motivate team to participate for productivity improvement.
• Increase productivity & innovation activities.
• Keep track the implementation of productivity and innovation.
• Serve to customer inquiries related to product knowledge, stocks issues & merchandising.
• Create ideas for productivity improvements and innovation.
• Manage & supervise promoters.
• Build team spirit & grow team ability.
• Decision maker.
• Build good relationship with dealers & partners.
• Give operations & manpower support.

Academic Qualification(s):

Candidates must possess at least SPM, Diploma / Advance Diploma / Bachelor’s Degree in any field.

Work Experience / Skills Requirement(s):

• Good communication skills.
• Leadership & service orientation action.
• Teamwork & interpersonal Skills.

Salary Range : RM 2,200 - RM 3,000

Working Location : Kuala Lumpur / Selangor / Negeri Sembilan / Seremban / Melaka / Johor