Retail Store Supervisor / Manager

POP MART; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company is seeking a Store Manager in Kuala Lumpur. The role involves achieving sales targets, managing staff, and ensuring product safety. Ideal candidates will have experience in store management, strong communication skills, and the ability to work under pressure. Competitive salary and career development opportunities are offered.

Benefits

Market-competitive packages

On-the-job training

Career development opportunities

Transportation allowance

Young team and good working atmosphere

Free monthly staff product

Team building activity

Qualifications

• Must speak Mandarin.
• 1-3 years of store manager experience.
• Experience in multinational retail preferred.

Responsibilities

• Achieve store sales targets and manage employee performance.
• Oversee product inventory and store safety.
• Handle customer complaints and ensure a positive shopping experience.

Skills

Communication skills

Management ability

Data processing

Report analysis

Tools

Office software

Job description

Job Responsibility

• Store Sales: Responsible for achieving store sales targets, which include goal decomposition, task follow-up, Data Analysis, formulating performance improvement plans, and so on.
• Employee management: responsible for store clerk interviews, entry, teaching, team building, employee care, etc.
• Product management: responsible for product inventory, product safety, store display, inventory analysis, etc.
• Store safety: responsible for store property, engineering maintenance with follow-up
• Store management: responsible for clerk scheduling and work arrangement, reception and maintenance of customers, solving daily customer complaints, etc.
• Communication with various departments of the company, etc.
  
  

Job Requirements

Location: IOI City Mall / Sunway Velocity / Sunway Pyramid / 1 Utama / TRX

• Must be able to speak Mandarin
• 1-3 years of store manager working experience or store operation management
• Strong practical experience in store management and working experience in multinational retail and other related brands are preferred
• Strong management ability, executive ability, and communication skills, able to withstand greater work intensity work pressure
• Have good expression skills, communication skills, and training skills, and have data processing and report analysis abilities
• Proficient in computer and Office software
  
  

Job Benefits

• We provide market-competitive packages.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences
• Transportation allowance
• Young team and good working atmosphere
• Free monthly staff product
• Team buliding activity