Retail Store Performance Leader

Sport Planet Warehouse Outlet; Kuala Lumpur; On-site; MYR 50,000 - 95,000; Full time

Job summary

Sport Planet Warehouse Outlet in Kuala Lumpur seeks a Store Operations Lead to oversee day-to-day store activities, maintain a clean and organized retail environment, and ensure smooth operations across all departments.

You will drive sales performance by developing strategies to meet targets, coach and motivate staff, and foster a customer-focused culture. Additional duties include supporting marketing initiatives and coordinating with store teams to deliver a best-in-class shopping experience.

Responsibilities

• Lead Store Operations: Oversee all day-to-day store activities, ensuring a clean, well-organized, and efficiently run retail environment.
• Drive Sales Performance: Develop and implement sales strategies to meet or exceed monthly targets and KPIs, while upholding high standards of customer service.
• Inspire and Lead the Team: Mentor, train, and motivate store staff to foster a high-performing, collaborative, and customer-focused team culture.
• Other Tasks: Support marketing or ot...

Job description

Sport Planet Warehouse Outlet in Kuala Lumpur seeks a Store Operations Lead to oversee day-to-day store activities, maintain a clean and organized retail environment, and ensure smooth operations across all departments.

You will drive sales performance by developing strategies to meet targets, coach and motivate staff, and foster a customer-focused culture. Additional duties include supporting marketing initiatives and coordinating with store teams to deliver a best-in-class shopping experience.