Retail Store Manager: Lead Sales & Team Excellence

Sport Planet Warehouse Outlet; Johor Bahru; On-site; MYR 54,000 - 90,000; Full time

Job summary

Sport Planet Warehouse Outlet in Johor Bahru, Malaysia, is seeking an experienced Lead Store Operations to oversee daily store activities, ensuring a clean, organized retail environment and delivering exceptional customer service. The role emphasizes sales strategy, KPI achievement, and staff development in a dynamic shopping setting.

You will drive monthly targets, mentor the team, and foster a high-performing culture focused on customer satisfaction, operational excellence, and

Responsibilities

• Oversee day-to-day store activities to maintain a clean, organized, and efficiently run retail environment.
• Develop and implement sales strategies to meet or exceed monthly targets and KPIs while upholding high standards of customer service.
• Mentor, train, and motivate store staff to foster a high-performing, collaborative, customer-focused team culture.
• Support marketing or other tasks as needed.

Job description

Sport Planet Warehouse Outlet in Johor Bahru, Malaysia, is seeking an experienced Lead Store Operations to oversee daily store activities, ensuring a clean, organized retail environment and delivering exceptional customer service. The role emphasizes sales strategy, KPI achievement, and staff development in a dynamic shopping setting.

You will drive monthly targets, mentor the team, and foster a high-performing culture focused on customer satisfaction, operational excellence, and