Retail Store Manager/Department Leader (Johor Bahru) Immediate Hiring

KKV Supply Chain Sdn. Bhd.; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager and Department Leader to oversee operations in Johor Bahru. This role involves managing sales targets, training staff, and ensuring a positive shopping environment. Candidates should have a strong background in retail management, with a focus on data analysis and team leadership. The ideal candidate will thrive in a fast-paced environment and be flexible with scheduling, including weekends and travel for training. This is an exciting opportunity to lead a team and drive success in a vibrant retail setting.

Qualifications

• 3-5+ years in retail management, especially in new store setups.
• Strong skills in data analysis and planning are essential.

Responsibilities

• Manage store sales, analyze data, and control costs.
• Recruit, train, and retain staff while promoting a positive culture.

Skills

Data Analysis

Retail Management

Visual Merchandising

Customer Service

Team Leadership

Education

Bachelor's Degree

Tools

Office Software

Job description

Retail Store Manager/Department Leader (Johor Bahru) Immediate Hiring

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Store Manager - Preferable start work on May 2025 onwards

Department Leader/Assistant - Preferable start work on the 4th week of May 2025 onwards

*Prefer short notice candidates

*No working visa sponsorship

Store Manager

*The job title is subject to interview

Job Responsibilities

1. Sales management: Manage store sales and profit indicators based on monthly targets, track performance, analyze data, and control costs.
2. Store management: Maintain shopping environment and store safety, effectively manage store assets.
3. Product management: Oversee inventory, develop loss prevention plans, analyze product data for sales improvement.
4. Display management: Ensure product displays meet standards, supervise display implementation.
5. Training management: Train staff, manage customer service, handle complaints to uphold brand image.
6. Financial management: Handle payments, taxes, store security, and anti-theft measures.
7. Personnel management: Recruit, train, and retain staff, ensure proper staffing, and implement company standards.
8. Cultural management: Promote company policies and build a positive store culture.
9. Recruitment and onboarding: Source, interview, and train new staff, participate in career fairs.

Requirements

• Bachelor's degree preferred; 3-5+ years retail management experience, especially in new store setups.
• Experience leading large teams or in FMCG/fast retailing.
• Strong data analysis, planning, and visual merchandising skills.
• Willing to relocate or travel, work rotating shifts including weekends and holidays, and attend training in Kuala Lumpur.

Department Leader

*Job title subject to interview outcome

Job Responsibilities

1. Sales management: Follow sales targets, manage staff schedules, analyze sales data and market trends.
2. Operation management: Supervise daily store operations, handle emergencies.
3. Product management: Manage inventory and expiry dates, reduce losses, analyze product performance.
4. Display management: Ensure standards for product displays are met.
5. Training: Conduct staff training, manage customer feedback, ensure operational standards.
6. Financial management: Oversee cash handling and compliance.
7. Employee management: Assist in recruitment, onboarding, training, and team management.

Requirements

• At least 2-3 years retail management experience.
• Experience managing multiple stores or in FMCG/retail.
• Knowledge of store operations, merchandising, and manpower management.
• Proficient in office software, strong analytical skills, good communication, and team spirit.
• Flexible for shifts, weekends, and travel to Kuala Lumpur for training.